Customer Success Advisor - AO Globe Life - Lauretta Bawo

Job Title: Customer Success Advisor 

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About AO Globe Life: 

At AO Globe Life, we’re all about helping people live better, more secure lives. As a leading provider of insurance and financial services, we put our customers at the heart of everything we do. Our commitment to excellence goes beyond offering great products—it’s about ensuring our clients feel supported every step of the way. That’s where you come in!

The Role:  

As a Customer Success Advisor, you’ll be the face of AO Globe Life, guiding our customers through their journey with us. From answering queries to providing tailored solutions, you’ll ensure each client feels valued and supported. You’ll be the go-to person to help solve issues, celebrate wins, and deliver exceptional service.

What You’ll Be Doing: 

- Building strong, long-term relationships with customers by delivering personalized solutions.

- Acting as the first point of contact for client inquiries via phone, email, or chat.

- Proactively addressing customer needs and resolving challenges to ensure their satisfaction.

- Collaborating with internal teams to improve the customer experience.

- Educating clients on our services, helping them make informed decisions about their life and financial planning needs.

- Continuously learning about our evolving product suite to provide up-to-date advice.

What We’re Looking For:  

- Excellent Communication Skills: You love engaging with people and can explain complex ideas simply.

- Problem Solver: You thrive on turning challenges into opportunities.

- Empathy: You understand that every customer is unique and needs personalized care.

- Team Player: You collaborate well with others, and your positive attitude lifts up those around you.

- Organized & Proactive: You’re good at managing your time and anticipating customer needs before they arise.

Preferred Experience:  

- Previous experience in customer service, sales, or a client-facing role is a plus.

- Knowledge of the insurance or financial services industry is advantageous but not required.

What We Offer:  

- Competitive Commission based salary and performance-based incentives.

- Comprehensive health and wellness benefits.

- Opportunities for growth and professional development.

- Flexible work options—remote, work at the comfort of your own home.

- A vibrant, supportive work culture where your contributions matter.

Join Us!!

If you’re passionate about helping people and ready to make a difference in their lives, we’d love to hear from you. Come be a part of AO Globe Life’s mission to deliver outstanding customer experiences!

APPLY NOW!! APPLY NOW!! 

Submit your resume and a brief cover letter explaining why you’d be a great fit for the

 Customer Success Advisor role at AO Globe Life. 

We can’t wait to meet you!

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