Customer Success Manager (Inside Sales) - Harvis, Inc.

At Harvis, Inc. we work to support business owners, their managers and Human Resource “departments of one” giving them a trusted HR Partner to whom they can delegate HR responsibilities.

Harvis is not a temporary staffing agency. We partner with clients to help identify and hire the right employees.

Our client, Equity Roofing, a highly rated roofing company located in Mifflinburg, Pa, with a reputation for listening to customers and delivering 5-star service is seeking a Customer Success Manager to join their Sales Team.

Performance objectives for this Inside Sales role include:

• Managing the new lead intake process.
• Fostering successful customer relationships through a full life-cycle account management approach: sale to project completion.
• Coordinating scheduling / customer visits, and presentations for the outside sales team.
• Setting up sales opportunities through various tools (CRM, etc.) and assisting the outside sales team in delivering an effective presentation to customers.

In addition to a generous benefits package that includes Paid Time Off and a Retirement Account with company match, we offer a competitive hourly rate of pay, plus performance incentives.

This is an excellent entry-level opportunity for a highly organized individual who enjoys working with, and mastering, technology in a growing business environment.

Please visit our website to learn more about us: Equity Roofing - #1 Central PA Roofers & Contractors (equityroofs.com).

If this position caught your eye, send us your resume for immediate consideration.

Keyword: Customer Success Manager (Inside Sales)
Required Experience:

Required skills and experience:

• Detail-oriented.
• Proficient computer skills with the ability type quickly and accurately.
• Comfortable learning and mastering new software programs and other technology.
• Excellent communication skills with the ability to facilitate a professional discussion through various channels such as phone, email, Teams / Zoom.
• Ability to work in a team environment with different personalities and skill sets.
• Prior experience in a sales or similar administrative role preferred.
• Prior construction or roofing experience preferred.

From: Harvis, Inc.