Customer Success Representative at Nagler Group

Are you a customer service professional focused on building customer relationships to promote retention and loyalty? If you enjoy being a primary point of contact and have interest in the educational resource industry, this Customer Success Representative contract-to-hire role fully onsite in the greater Greenfield area could be for you!

Duties include:

• Onboarding new customers
• Creating customer success plans and tracking results
• Working with marketing team to promote retention and contract renewals
• Give customized service and exceed expectations

Desired Qualifications:

• Bachelor’s degree
• Experience using CRM systems (preference to Salesforce)
• Organized
• Proficiency in MS Office, HubSpot, and Google Docs

This full-time contract-to-hire Customer Success Representative role requires you to be in office in greater Greenfield, MA. Pay rate is $24.00 - $25.00 per hour.  Interested or want to learn more? Reach out or apply today!

 
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