Customer Support Representative I - Remote GA, USA - Path Engineering

As a Customer Support Representative (also known as Customer Service Specialist, Customer Success Representative), you'll work 100% remotely, providing exceptional service to our customers. You'll be the first point of contact, assisting with inquiries, troubleshooting, and technical support related to our innovative health and wellness products. Your role is crucial in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Comprehensive health insurance: Medical, dental, and vision.
• 401K plans with a 3% match after 6 months.
• Employee discounts: Purchase our products using an interest-free payment plan.

• Proven experience in a customer success, customer service, or related role.
• Strong problem-solving skills and attention to detail.
• Experience with customer relationship management (CRM) software and tools.