Customer Support Representative - 3rd Degree Solutions

We are a reputable residential sales firm dedicated to providing top-notch customer acquisition and sales services to our clients. We specialize in connecting our clients with potential customers through direct engagement in the local community. As a growing player in the industry, we are seeking a motivated and enthusiastic individual to join our team as a Sales Manager Trainee.

Customer Support Representative Overview:

As a Customer Support Representative, you will play a pivotal role in assisting our sales team with customer outreach and sales activities. This is an excellent opportunity for a driven and passionate individual who is eager to learn the ins and outs of residential sales while contributing to the growth and success of our firm.

Customer Support Representative Responsibilities:

• Assist with preparing and presenting sales materials, giving presentations to customers, and addressing customer inquiries to help facilitate successful enrollments.
• Assist in the execution of sales campaigns, product launches, and other marketing initiatives.
• Participate in training sessions and workshops designed to enhance your understanding of our clients, sales techniques, and effective customer engagement strategies.
• Collaborate with experienced sales managers to learn from their expertise, seek guidance, and contribute to team discussions and strategy development.
• Assist in managing customer inquiries, concerns, and feedback to ensure a high level of customer satisfaction.
• Assist in maintaining accurate records of customer interactions, transactions, and sales activities.

Customer Support Representative Qualifications:

• Bachelor's degree in Business, Marketing, Entrepreneurship or related field (preferred but not mandatory).
• Strong interpersonal and communication skills, both written and verbal.
• Self-motivated with a strong desire to learn and grow in the residential sales industry.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and CRM software is a plus.
• Prior customer service or sales experience is advantageous but not required.
• Enthusiastic, positive attitude and a genuine passion for real estate and sales.

Customer Support Representative Benefits:

• Comprehensive training and mentorship from experienced professionals.
• Opportunity to develop a rewarding career in management 
• Competitive compensation package with performance-based incentives.
• Access to valuable industry insights and networking opportunities.
• Collaborative and supportive work environment.

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