Customer Support Representative - Spherion

Spherion Staffing is looking for professional Customer Support Representatives in Sioux Falls. The CSR's will be a direct point of contact for company clients and the senior sales team to assist in product and application inquiries, expediting the sales process, and following through with the clients' requests. Responsible for a high volume of calls (120-150 per day) to existing and prior customers looking for additional capital. Interested parties will be transferred to a Senior Sales Rep for closing.

Monday-Friday
$15/hour

Responsibilities:
-Place phone calls, emails, and texts to assist past clients with new applications
-Act resourcefully and in an innovative way to solve problems and complete tasks
-Identify the specific needs of clients and company
-Reach out to inactive customers to understand their experience and attempt to bring them back to company
-Report to management on customer relationships, pipeline, forecasts, and new prospects
-Develop relationships with clients

Working hours: 8:00 AM - 5:00 PM

Skills:
See below

Education:
High School

Experience:
1-4 years

Qualifications:
-Must present a professional, creative and dynamic presence and have the ability to communicate with people at all levels
-1-2 years of prior sales or customer service experience
-Excellent written and verbal skills
-CRM experience
-Excellent time management skills, ability to prioritize multiple task
-Strong interpersonal, oral and written communication skills
-Keen intelligence and negotiation skills
-High-energy, relationship expert
-Ability to hunt down new opportunities from inactive/past clients
-A desire to grow professionally


To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Greg Stafford at 605-335-6010

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).