Customer Support Representative at Computing Concepts Inc.

Description:

Contract-to-hire with a prestigious global financial services firm. Training is approximately (2) weeks onsite. Role may start as a hybrid (3 days at home; 2 days in the office), but candidates need to be prepared to be full-time onsite if and when management requires this. GREAT OPPORTUNITY FOR CAREER GROWTH WITH A GREAT COMPANY.

Preference for 1 of the following criteria:
• College Degree (High School Diploma sufficient with significant and applicable experience in a contact center environment)
• Previous contact center experience

Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center