Customer Support Technician - Apex Systems
Glendale, WI 53217
About the Job
Job#: 2051664
Job Description:
Our great client in Glendale, WI is looking for an partially onsite Help Desk Support Candidate. Please reach out to [email protected] to apply. They are looking to hirer quickly so dont wait!
We are seeking a motivated and customer-oriented individual to join our IT team as an Entry-Level Help Desk Support. In this role, you will be the first point of contact for users experiencing technical issues. You will provide support via phone, email, and chat to troubleshoot and resolve hardware, software, and network-related problems.
Key Responsibilities:
- Respond to support requests and customer queries in a timely manner.
- Diagnose and resolve technical issues related to hardware, software, and network systems.
- Provide remote technical support and guidance to end-users.
- Document and track issues, resolutions, and follow-up actions in the help desk system.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
