Cyber Security Network Engineer - Insight Global

Job Description The Cybersecurity organizations WAF and Firewall team is seeking skilled cybersecurity engineers to help address a backlog of external customer tickets concerning firewall policy change requests. Engineers will receive incoming requests via Service Now ticketing system. Request will specify what the customer believes is necessary to allow connectivity required Engineers will need to challenge request details as necessary to ensure that only the minimum required access is provided. Guidelines about best practices for rule structing will be provided. Engineers will then transfer requirements into a tool that will help format API commands required in order to grant access; engineers will execute commands against API, publish firewall policy updates and push policy to gateways. All requests (fulfilled and rejected both) will be documented within service now. Critical component is speed of handling each request. Target will be 20 minutes per ticket per engineer (24 tickets per day) We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3-5 years of experience as an Cybersecurity Engineer Understanding of firewall policies and security protocols need to have check point experience, Fortinet and Palo Alto nice to have Experience working with Service Now ticketing system Bachelor's degree in engineering, cybersecurity or equivalent Ability to plan, organize and prioritize tasks to complete within established time frames Ability to learn and adapt to new or evolving technologies Possessing technical security certifications is a strong asset Ability to write and edit formal-technical documentation Strong written and verbal communication null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.