Cyber Security Operations Specialist III / Cybersecurity Operations Lead - RISA

Job Category: Information Technology

Time Type: Full time, Exempt

Minimum Clearance Required to Start: Top Secret/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Local

RISA has an exciting and challenging opportunity available for a Cybersecurity Operations Lead supporting an Intelligence Community customer's wide-area (WAN), local-area (LAN), and campus-area (CAN) networks across multiple security domains.

The Security Operations Center (SOC) Shift Lead will report directly to the Lead of Defensive Cyber Operations. In addition to the foundational mission requirements as a SOC analyst, the SOC Shift Lead will be the point of accountability for the exact shift to which they are attached. As such, communication with the team and chain-of-command is paramount to ensure problems identified within the mission, staffing, and generally for team morale are mitigated quickly. The SOC Shift Lead will ensure that personnel on shift execute operations as prescribed in SOPs and work Instructions, and include clarifying verbal direction from leadership. The shift lead should continuously validate that tickets and tasks are fully completed and, if necessary, turn over outstanding tickets to the next shift to complete the individual task as quickly as possible. The SOC Shift Lead will manage the distribution of tasks as they are assigned to the team. As such, it is expected that there is a general understanding of the skillsets, or skills gaps, for each team member. This is to support the overall identification of training needs, and mentorship, and enable the efforts to create career and training progression paths down to the individual. What You'll Get to Do: · Execute core duties as a SOC Analyst. · Conduct shift turnover at the beginning and end of your shift. · Ensure the Shift Activity Log is completed and sent. · Ensure appropriate staffing coverage is maintained across the shift. · Manage time-off requests. · To support the overall sustainment or up-time of each tool, maintain awareness of the operational status of production Cyber tools and data feeds. Notify relevant stakeholders in the event a degradation of service is identified. This is to enable the reduction of Time-to-Recover (TTR) during TCS outages. · Receive and action communications or requests received via various mediums to include: in-person, email, chat, or phone. · Review analysis and documentation for tickets opened by the shift for completeness and accuracy. · For mentorship and growth, provide feedback for any missed actions or deficiencies observed. You'll Bring These Qualifications: · Bachelor's Degree and 4 years of experience. Additional years of experience may be substituted instead of a degree. · DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications. · Active TS/SCI clearance. · Ability to work 1 of 5 shifts. · Ability to obtain a CI Poly within 6 months. These Qualifications Would be Nice to Have: · Experience as a Lead. · IAT Level III certifications. · Good understanding of adversarial tactics and techniques as it applies to defensive cyber operations. Work Environment:

Professional Office Environment: Must be able to sit at a desktop or laptop computer for extended periods of time.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and use hands and fingers to operate a computer and telephone.
• Must be able to communicate regularly via telephone and verbally present information to employees, customers, and outside vendors.

Expected Hours of Work:

• 40 hours per week based on the customer's core operating hours.

About RISA:

In this time of rapid change, as technologies expand at lightning speed, RISA seeks to remain at the forefront - applying them in unique ways to address our customers' challenges and providing our employees with engaging career opportunities. We seek professionals excited by a challenge and focused on assisting our customers to reach their goals. At RISA, our success comes from the talent and commitment of our employees. As a team, we share the challenges and rewards of providing valuable services to our customers. Come along for the journey and be part of our growth and success.

Benefits:

RISA offers a comprehensive benefits package that includes medical, dental, and vision insurance; company-paid disability; life insurance; retirement savings plans: 401(k) and Roth; Paid Time Off; and 11 paid Federal Holidays.

RISA is an Equal Opportunity Employer.