Dairy/Frozen Associate - Sendik's Food Market

Sendik's Food Markets, a Milwaukee Journal Sentinel “Top Workplace” since 2012, is a rapidly growing organization looking to hire people who thrive in a customer-oriented, fast-paced environment. We are a family-owned business with a goal of offering our customers the best grocery shopping experience, period. We do this by selling products of the highest quality for a great value, all while providing exceptional customer service. We currently have 18 store locations – Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield – The Corners, Waukesha – Meadowbrook, Hales Corners, Marquette and Oconomowoc with a focus on continued growth. When you accept a position with Sendik’s, you are joining our family and a team of associates that have a never quit attitude. We truly believe we have the best team that is motivated by providing the best service to our customers and each other. I look forward to you being a part of our family and delivering on the Sendik’s difference.

Role Title

Dairy/Frozen Associate

Manager

Dairy/Frozen Manager

Job Summary

As a part of the Sendik’s team, the Dairy/Frozen Associate will be responsible for modeling and promoting Sendik’s culture by consistently providing “best in class” service to our guests. The Dairy/Frozen Associate is responsible for rotating, stocking and facing the Dairy/Frozen Department; ensuring each product is of high quality and priced accurately. The Dairy/Frozen Associate will also assist the department with miscellaneous tasks including, but not limited to, cleaning, maintaining back stock and gathering grocery carts and baskets as needed. 

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.

Duties/Responsibilities

• Serve customers in the Dairy/Frozen Department while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
• Assist customers in selecting products, answering questions and offering suggestions as needed
• Stock, rotate and face the Dairy/Frozen Department aisles and coolers 
• Maintain and work back stock items 
• Assist with unloading deliveries and gathering items to be stocked 
• Assist with general cleaning of the department and gathering grocery carts and baskets as needed
• Operate, maintain and clean Dairy/Frozen equipment including, u-boats, flat carts and pallet jacks
• Assist with the training and mentoring of new associates in the Dairy/Frozen Department
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other Dairy/Frozen Department duties as needed

Qualifications:

• Must be a minimum of 16 years of age due to required operation of Dairy/Frozen equipment
• Ability to work in a colder environment 
• Eagerness to interact with customers
• Excellent attention to detail
• Excellent time management, prioritization and organization skills
• Ability to work at a fast paced and efficient manner
• Strong sense of team – ability to anticipate the needs of the team
• Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
• Ability to stand, walk, lift, bend, push/pull for extended periods of time
• Ability to lift up to 50 pounds