Damage Investigator Houston - United Locating Services

What You Will Do

A Damage investigator will be representing our company alongside CenterPoint damage prevention coordinators, service technicians, and construction crews. You must have professionalism and overall knowledge of gas operations and utility line locating. While in this position, it is important to maintain a professional appearance and demeanor and to communicate effectively. Time management is the MOST important role. A Damage Investigator must be able to process information efficiently as well as get a professional detailed report sent into the manager for review with a goal of 24 hrs or less.

Rate of Pay:

The starting rate of pay ranges from $22/hour and is based on experience.

Benefits:

• Comprehensive training program to ensure success in the role
• Opportunities for career advancement and professional development
• Health, dental, and vision insurance options to include:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

Requirements for all Damage Investigators:

• Professionalism

• Strong communication skills

• Efficient Time management (24hr or less turn around on all damage reports)

• 3 years locate/ Gas operations experience required

• Damage prevention / Damage investigation experience preferred

• One year of locating experience required.

• Must have a valid driver's license.

• Windows based general computer skills as well as experience with Microsoft Office is required.

Note- Most job duties take place in the field with exposure to field hazards such as walking on uneven terrain, in dirt, grass or on streets and sidewalks. Occasional lifting of materials up to 50 pounds required. Schedule may vary.

Damage Investigators Core Values

A Damage Investigator will hold the responsibility of being the first line of defense in gathering all the facts while putting the data together to swing the pendulum of liability regarding damages. We need employees of high character, people we can count on and trust in the field, and most importantly, employees that are ready to learn.

Listed below are a few of the key values someone looking to fill this role must have.

• Reliable

• Accountable

• Trustworthy

• Coachable

• Respectful

• Leader

• Hard Working

Damage Investigator Daily Structure

Structure is also key to our success creating a schedule that coincides with when most damages occur and when client Damage Investigators are in the field. The hours of operations need to line up with when CNP is performing their own investigations. You must also be available to give our techs vital information regarding no ticket damages or above ground incidents. A Damage Investigator must be able to clearly identify the root cause and articulate that information to Client Representatives.

Daily functions

• Review leak notifications in designated areas/ Call CNP techs on leaks for information on those leaks.

• Review the previous days reports with manager and overnight leaks ECT.

• Route any pending claims that have not been processed as necessary Sl and gas.

• Work pending streetlights until dig ups or leaks occur.

• Complete damage report while on site when possible.

• Create correctives for at fault damages so information can immediately get to our District managers and Field Supervisors to course correct techs.

• Close day out by completing all damage reports and send to managers inbox for review

• Subject to pre-employment background check and drug screen as well as random drug screens.

If you are ready for an exciting career that offers diversity, challenges, and the opportunity to make a significant impact in the field of utility locating, we invite you to apply. Join United Locating Services and be a part of a team that values safety, innovation, and excellence.

EEO Statement

United Locating Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.