Data Analyst II - Medical Transportation Management

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What Will Your Job Look Like?

The Data Analyst II is responsible for ensuring the Data Analyst Team provides WMATA (Washington Metropolitan Area Transit Authority) stakeholders with actionable analysis on data collection and assessment of MetroAccess Service Delivery practices.  The Data Analyst II also performs audits that ensure compliance with WMATA protocols. This position sits in office Mon-Fri.

Location: 4100 Garden City Dr Hyattsville, MD 20785

What you’ll do:

• Identify problematic areas within the data provided, and conduct research to determine the best course of action to correct the data
• Analyze and problem solve issues with current and planned systems as they relate to the integration and management of data
• Analyze reports of data duplicates or other errors to provide ongoing appropriate inter-departmental communication and monthly or daily data reports
• Monitor for timely and accurate completion of select data elements
• Monitor reporting systems for issues with data and report executions
• Identify, analyze and interpret trends or patterns in complex data sets
• In collaboration with others, develop and maintain databases and data systems necessary for projects and department functions
• Acquire and extract primary or secondary data from existing internal or external data sources
• Perform data entry, either manually or using scanning technology, when needed or required
• In collaboration with others, interpret data and develop recommendations based on findings
• Develop graphs, reports, and presentations of project results
• Perform basic statistical analyses for projects and reports
• Create and present quality dashboards in Power BI
• Generate routine and ad hoc reports
• Ensure data integrity
• Work with WMATA to maintain Client allocated equipment and systems used for the necessary QA functions
• Maintain MTM systems and databases we use to track data, run reports, etc.
• Other duties as assigned

What you’ll need:

Experience, Education & Certifications:

• Bachelor’s degree with an emphasis on quantitative analytics or experience in a related field
• Minimum of two (2) years’ experience in quantitative analytics such as: performance measurement, user segmentation, test design, modeling and web analytics
• Experience with MS SQL Server, Power BI or other relational database systems
• Experience with automated data systems

Skills:

• Ability to develop and execute relational database queries and stored procedures
• Technical expertise regarding data models and database design development.
• Understanding of SQL, PowerBI, and Tableau
• Ability to write basic SQL queries to extract data from Oracle databases
• Ability to build dashboards
• Proficient in MS Word, Excel, and PowerPoint
• Knowledge of statistics, at least to the degree necessary in order to communicate easily with Statisticians
• Ability to effectively interpret and analyze data
• Must possess the ability to assess potential problems and make sound judgments around issues that may have an adverse effect on the business
• Ability to effectively interpret and analyze data and present results to stakeholders
• High level of emotional intelligence
• Excellent interpersonal skills
• Ability to work well under pressure
• Ability to work independently and also collaboratively with others to achieve defined goals
• Excellent communication skills
• Outstanding analytical and organizational skills; attention to detail
• Ability to maintain high level of confidentiality
• Regular attendance is required

Even better if you have...

• Programming skills preferred
• Master’s degree preferred

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay

• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Minimum Salary: $61,250

Maximum Salary: $65,000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact MTM’s People & Culture.

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