Data Analyst - Mochi Health
San Francisco, CA
About the Job
In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.
As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.
Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!
About The Role:
We are seeking a highly skilled Data Analyst to be the first in this role at Mochi Health. This is an incredible opportunity to play a key part in our data-driven decision-making processes and make a meaningful impact on our growth. The ideal candidate will have a strong background in data analytics, with proficiency in Python and a solid understanding of data science principles.
What You'll Do:
- Analyze data to discover patterns, trends, and opportunities for enhancing customer engagement and reducing churn
- Develop and implement algorithms for data analysis, focusing on balancing, churn prediction, and more
- Provide actionable insights into customer behavior, including churn analysis to identify if issues are product-based or cost-related
- Collaborate with the marketing team to create data-driven strategies that boost customer acquisition and retention
- Make recommendations to improve data collection processes and ensure data integrity
- Utilize data to inform decision-making processes in product development, marketing, and other critical business areas
- Present findings and recommendations to stakeholders across different teams
- Design data visualizations and dashboards to effectively communicate insights
Who You Are:
- A Bachelor's degree in a STEM discipline with 1-2 years of experience in Data Analytics
- Skilled in Python, SQL, and experience in data analytics and data science techniques
- Proven capability to make data-driven decisions and effectively convey insights to both technical and non-technical audiences
- Experienced in churn analysis and customer segmentation
- Knowledgeable about pricing strategies and customer acquisition cost (CAC) analysis
- Strong problem-solving abilities, with a knack for recognizing patterns and predicting trends based on data
- Excellent communication skills, coupled with a team-oriented approach
Why Join Us?
- Be a key player in shaping the data strategy of a rapidly growing health tech company
- Collaborate with a passionate and driven team that values innovation and creativity
- Competitive compensation and growth opportunities
- In-person work at our headquarters in San Francisco
Life At Mochi
- Medical/Dental/Vision Insurance
- Company Paid Life Insurance
- 401k with Company matching
- Competitive PTO and Company Holidays
- Team lunches to facilitate bonding and connection
- Emphasis on Wellness: Group activities, mindfulness exercises, physical exercise
- Frequent office hangouts and meetups outside of work
The estimated salary for this role is between $100,000/year and $200,000/year
