Data Analytics Manager, Copay Enablement - AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

Come to work each day with an inclusive and collaborative Business technology team! As a Data Analytics Manager, Copay Enablement in AbbVie Business Technology Solutions (BTS), you’ll have opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions that impact patients and their communities for the better.

Default point of contact for BTS with the business; brokers contracts between BTS and the business, and resolves client and BTS relationship issues. Manages and provides expert advice on, the selection, design, justification, implementation and business use of information systems. Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components. Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates / performs testing, verification, and validation of requirements.

The resource will work closely with Project Managers, Business Relationship Managers and technical teams (Big Data & Analytics) to document and track the project deliverables, requirements and schedules for projects related to execution of the Copay Enablement initiatives supporting business teams.

In this role, you'll be responsible for:

• Working directly with business unit clients to understand specific business processes and needs and opportunities for improvement;
• Identifying IT capabilities and information required to support the business processes and collaborates in the development of appropriate information management strategies, developing them as an integrated part of the business strategy.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. – Not required and can be removed
• Identifying current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices. Proactively seek out strategic business opportunities with business unit executives for the application of new or existing technology capabilities.
• Developing technology strategies that meet the requirements of the business. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions. Prepares testing plans to confirm that requirements and system design are accurate and complete.
• Conducts training. Identify process disconnects and translate them into improvement opportunities with cost savings or avoidance, productivity improvements, or revenue generating business benefits. Develops business relationships and integrates activities with other BTO's to ensure successful implementation and support of project efforts.
• Managing relationships between clients involved and BTOs to assure effective communication between the groups is occurring. Brokers services within BTS community on behalf of customers; coordinates system solutions.
• Allies with other BTS functional areas to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts.
• Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information.
• Exercises considerable latitude in determining objectives of assignment. Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates.
• Accountable for the accuracy of the fit of the proposed solution to the business needs and the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business need and drivers to development groups to assure the implementation phase can fulfill the business need.
• Working closely with technical architects develops technology strategies that meet the requirements of the business to help with designing data model, data architecture.

What makes you a strong candidate for this role:

Required:

• Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience. (Note, you cannot change this bullet point)
• Experience preferably in software engineering, business, information systems, or a discipline closely related to the client area served.
• Demonstrate proficiency across a range of technologies related to the integration, visualization, and analysis of large and complex data sets.
• Proven track record in leading medium to large workstreams, involving business and technical teams and ability to coordinate cross-functional teams towards task completion
• Experience with working and partnering with teams consisting of onshore/offshore/near shore resources, in a multi-vendor environment. 
• Project management experience using formal SLC; project management methodology (PMP preferred), techniques, and tools is required.
• Experience in Business Intelligence tools such as PowerBI and ThoughSpot; Experience with Dataiku and Tableau is a plus.
• Experience with Big Data technologies (EMR, Snowflake, etc.) and ability to write/analyze SQL queries.

Beneficial:

• Exceptional interpersonal and communication and strong analytical skills.
• Proven ability to build trust, listen and ask effective questions.
• Proven track record of effective project leadership and positive results.
• Ability to self-manage time and priorities
• Experience with Life Sciences Pharmaceutical Commercial and Copay Support along with insight into Access and Reimbursement strategies.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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