Data Center Break-Fix Technician - New Albany, OH 43054 - 1460037BR - Resource Logistics, Inc.

" Physically troubleshoot various network components in network infrastructure, including routers, switches, console servers, and optical transport equipment.

" Provide onsite network support and expertise for all teams on the local data center and act as a liaison for remote networking teams.

" Physical, hands-on replacement of optics, line cards, supervisor cards, and chassis hardware.

" Troubleshooting network link, device, and configuration issues, isolating the problem and fixing the problem.

" Creating new RMA requests through OEM vendors for both replacement devices, as well as obtaining technical assistance when troubleshooting devices.

" Tracking, maintaining, and updating asset inventory of defective and replacement parts.

" Tracing and isolating cables through patch panels.

" Testing and cleaning fiber optic cables and optical interfaces.

" Schedule and perform network maintenance, repair, and upgrade tasks as needed while minimizing the impact on the production network

" Use internal automation software, tools, and scripts to configure, monitor, and repair network equipment.

" Working with cross functional teams, including facilities, cabling, and server teams.

" Perform queue management for alarms, tasks, and incidents and participate in ongoing deployment projects.

" Strong working knowledge of Linux OS, CLI navigation, JUNOS, Cisco IOS, and bash.

" Physical audits of inventory and updating asset inventory database.

" The job requires significant time standing, walking, bending, and lifting. Additional responsibilities

• Able to provide onsite support after business hours as part of the oncall schedule.

• Able to travel to various sites as needed.