Data Entry Specialist - Techtrueup
Lindenwold, NJ
About the Job
Smart IMS provides consulting services across a broad spectrum of technology and planning needs, including but not limited to: design, engineering, architecture, program/project management, business analysis & requirements definition, quality assurance, database administration, disaster recovery & continuity planning, cybersecurity, cloud solutions and on-call support services.
Job DescriptionJob Title : Clerical/Admin - Data Entry Operator
Location 100 % Remote
Pay Rate : $15-16/hr on w2 all inclusive.
This position will perform and deliver on his/her assigned area(s) of responsibility in accordance with established procedures/guidelines. S/he will be responsible for reviewing, researching, and processing as assigned.
Duties & Responsibilities
- Testing of software tools and systems to identify and recommend process improvements through their manager that will help eliminate errors and enhance the customer experience..
- Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
- Meets or exceeds departmental quality and service standards.
- Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
- Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines
- Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines.
- Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
- Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups.
- Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.
- Considerate of what the customer will experience in all actions. Recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness on system work independently.
Education & Experience
- High School or GED (Minimum Required)
- No prior experience required
Other Skills & Abilities
- Ability to perform repetitive tasks while maintaining speed of work, accuracy and attention to detail without loss to productivity.
- Ability to perform under stress in cases of emergency, critical or hazardous situations.
- Ability to work with others in a team environment.
- Demonstrates ability to work in a fast-paced environment.
- Demonstrates interpersonal skills with a collaborative style.
- Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
- Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.).
- Demonstrates the ability to use sound judgment and discretion regarding confidential information.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Successfully completes regulatory and job training requirements
All your information will be kept confidential according to EEO guidelines.