Data Information Analyst (OPEN & PROMOTIONAL) - Spokane County

Data Information Analyst (OPEN & PROMOTIONAL) Print (https://www.governmentjobs.com/careers/spokanecountywa/jobs/newprint/4658590) Apply ? Data Information Analyst (OPEN & PROMOTIONAL) Salary $63,838.16 - $89,409.11 Annually Location WA 99205, WA Job Type Regular Remote Employment Flexible/Hybrid Job Number 24-00212 Department Community Services (formerly CSHCD) Opening Date 09/16/2024 Closing Date Continuous FLSA Exempt + Description + Benefits + Questions Job Summary This position works 37.5 hours per week. The position allocated to this class performs technical, analytical work involving the information systems of the Community Services Department (CSD). Incumbents apply their understanding of the Department's objectives and processes to perform complex systems support involving the development, maintenance, administration, and evaluation of the information systems utilized by the Department. Work is performed under the direction of the Healthcare Information & Systems Management Supervisor and functions within a team of departmental staff and contractor staff, as applicable. WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the Master Contract submitting applications between 9/16/24 and 9/20/24. First consideration will be given to applicants working in Community Services in a position covered by the 1553 Collective Bargaining Agreement (CBA); second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to applicants covered by the Master Contract CBA; fourth consideration will be given to all other applicants. TOTAL COMPENSATION: $81,712 - $114,443 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices. Examples of Duties + Ensures data processing projects are prioritized, timely and accurate. Ensure scheduling and timeliness of data reporting to and from contracted entities. + Monitors the information systems to determine quality, consistency, accuracy of data input and output. + Writes and generates reports for review by CSD leadership for effective management of utilization and performance measurements and goals. + Documents the electronic data information specifications, develop and maintain information flow charts. Maintains up to date master client index flow charts, data entry processes, and the data acquisition and reporting systems for CSD information systems. + Participates in programmatic committees and meetings with leadership staff to ensure that the data systems are meeting the objectives of the treatment programs. + Facilitates the Information System Committee for providers of mental health. + Determines data needs and changes/updates to the information systems. Assists with system configuration, programming, and data changes. + Maintains the information services policies and procedures for the CSD and provider treatment agencies. + Monitors the provider treatment agencies for disaster recovery, information system requirements, and clinical encounters based on federal and state contracts and requirements. + Evaluates network service outages to ensure that they are resolved in an orderly, timely manner and to reduce instances and recurrences. + Assists, trains and serves as an escalation point for employees in lower classifications. Analyzes and resolve technical problems and questions. + Provides cost estimates for new computer systems, upgrade parts, and peripherals for CSD. + Functions as CSD liaison to ISD for network and systems issues, as well as HELP Desk requests. + Assists the Data Quality Technicians to provide timely and accurate information to providers. + Monitors backup and recovery processes to ensure the safe and smooth restoration of business operations in the event of technical failure or disasters. + Develops and manages project plans and data reporting based on requests from CSD leadership, external contractors, or provider agencies. + Performs all the duties of subordinate level classifications. + Performs other related tasks as assigned. Minimum Requirements + A Bachelor's degree in Business, MIS, Computer Science or closely related field, and + Four (4) years relevant work experience in the Information Technology field. + An equivalent combination of relevant training, certification or experience that would provide the required knowledge, skills and abilities will be considered. Selection Factors + Knowledge of current working technologies and troubleshooting techniques + Knowledge of project management + Knowledge of current data quality control techniques + Ability to analyze and monitor complex computer systems, identify problems, develop effective solutions and documentation + Ability to evaluate, recommend, and configure complex computer software + Ability to think clearly, prioritize tasks, and efficiently solve technical problems + Ability to establish and develop positive and effective work relationships with customers, superiors, associates and vendors + Ability to exercise good judgment as to when to act independently and when to refer situations to a higher authority + Skilled in oral and written communication + Skilled in problem solving and debugging + Skilled in managing multiple priorities SPOKANE COUNTY Employee Benefits Summary The following is a brief list of benefits available to Spokane County regular employees. Complete information is available from Human Resources Department. This information is subject to change. PAID TIME OFF Spokane County Observed Holidays Up to 10 (ten) paid holidays are observed by Spokane County. PTO Non-represented and a select group of represented employees receive a bank of hours that combine both vacation and sick leave into a paid time off bank. There is no waiting period to use this time and it starts out at almost 2 days per month accrual increasing in accrual rates annually for first 5 years. Vacation For employees with less than five (5) years of continuous service, the accrual rate is 1 day of vacation each month for a total of 12 days per year. After six (6) months, employees are eligible to take accumulated vacation time. (Please note the vacation time accumulation may vary depending on contract language). Sick Leave Sick leave is earned at 1 day per month and can be taken as the days are accumulated. Other Leaves Spokane County provides several other paid leaves such as: bereavement leave, jury duty and military duty leave. INSURANCE BENEFITS Medical Insurance Two plans are currently available: Premera Blue Cross (PPO) and Kaiser Permanente (HMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents. Premiums are deducted each pay period (pay periods: 15th and last day of the month). 2024 Rates: Premera Employee Only: $38.04 per month Employee & Spouse: $149.52 per month Employee & Family: $209.60 per month Employee & Child(ren): $136.16 per month Kaiser: Employee: $35.92 per month Employee & Spouse: $140.56 per month Employee & Family: $196.06 per month Employee & Child(ren): $128.58 per month Dental Insurance Two plans are currently available: Delta Dental of Washington (PPO) and Willamette Dental (DMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents. 2024 Rates: Delta Dental Willamette Dental Employee: $5.74 per month Employee: $5.98 per month Family: $11.48 per month Family: $11.96 per month Group Life Insurance The County provides a $25,000 group life insurance policy to employees. The County provides a $10,000 benefit for those represented by 492, 492CS & 492CL. This benefit is paid in full by Spokane County. Long Term Disability Coverage Provides an income protection benefit in the event of a long-term illness or injury at rate of 60% of income up to a maximum of $5,000 per month. Spokane County pays the full premium for this plan. Deputy Sheriff's receive a benefit through their union for disability. RETIREMENT Retirement Plan (401a) Spokane County employees are automatically included in the Washington State Retirement System. Both the employer and the employee contribute to the plan. This retirement plan provides a guaranteed lifetime monthly benefit once vested and eligible for retirement. Additional Retirement Plan Option (457b) Employees may supplement their retirement income and save money on taxes by participating in this optional County program. Roth (after-tax) option is also available through this retirement plan. VOLUNTARY BENEFITS AFLAC Supplemental insurance is optional and is provided by AFLAC to help pay for benefits not covered by major medical insurance. The employee pays 100% of the premium. Travel Assistance Provides additional travel protections anytime you travel more than 100 miles from home. Includes pre-trip information, emergency ticket replacement, and emergency evacuation coverage. This benefit is paid in full by Spokane County. Flexible Spending Plan (FSA) Spokane County sponsors a Section 125 Flexible Spending Account to allow out-of-pocket Medical & Daycare Expenses to be paid with Tax Free Dollars. Premiums are automatically set up pre-tax under the FSA. Voluntary Term Life Insurance Voluntary Term Life Insurance is additional optional life insurance provided through The Standard Insurance. New employees are guaranteed up to $50,000 for self and $20,000 for a spouse with no medical underwriting needed. WORK/LIFE PROGRAMS Employee Assistance Program Employees and their family members are eligible to receive free counseling. There are also benefits relating to financial and legal concerns. Reduced Cost Bus Pass Program Spokane County participates in a program with STA which discounts bus passes to $5 a month. Wellness Programs There are opportunities for nearby exercise programs at reduced cost and education programs around wellness themes including financial well-being, nutrition and stress reduction. Discounts There are local and national discounts available to Spokane County employees. 01 Describe your ability to write and implement technical code and describe a project you have successfully completed. 02 Describe your skills working with Hardware. 03 Describe your experience in dealing with transforming, managing, and collecting healthcare data. 04 Describe your experience working within the behavioral health system within WA State. Provide specifics on your coordination and engagement with external partners, including Medicaid Managed Care Organizations, commercial Insurance, and the Washington State Health Care Authority. 05 Describe a data project you have managed. 06 Describe a time you created a report and how you interacted with the end users. Required Question Agency Spokane County Address 824 N Adams Spokane, Washington, 99260 Phone 509-477-5750 Website http://www.spokanecounty.org/employment