Data Manager - NuAxis Innovations

Job Title: Customer Experience Specialist

At NuAxis, we are dedicated to enhancing customer experience (CX) in government solutions. We seek a passionate Customer Experience Specialist to join our team.

Responsibilities:

• Analyze customer feedback to improve service delivery.
• Collaborate with cross-functional teams to design user-centric solutions.
• Conduct workshops and training sessions on CX best practices.
• Monitor and report on CX metrics and KPIs.

Qualifications:

• Bachelor's degree in a related field.
• 2+ years of experience in customer experience or user experience roles.
• Strong analytical and communication skills.
• Passion for technology and people.