Data Quality Review Clerk - Research Foundation for Mental Hygiene, Inc.

Job Title: Data Quality Review Clerk

Grade: 14

Salary: $49,636 - $56,810

The New York State Office of Mental Health is seeking a Data Quality Review Clerk to join the Office of Population Health and Evaluation Medical Informatics Unit. This unit is responsible for collecting, entering, verifying, analyzing, and reporting data from various survey projects related to mental health services and programs. The ideal candidate will have excellent communication skills, both verbal and written, confidence and professionalism in obtaining information over the phone, strong organizational and attention to detail skills, and the ability to work independently and collaboratively on multiple tasks and deadlines.

Duties and Responsibilities:

• Contact hospital staff via telephone to confirm and validate daily hospital survey information
• Update hospital data validation tracking documents, help desk guides, and data dictionary as needed
• Prepare and mail survey packages to mental health programs across the state
• Provide customer support to survey respondents and staff via phone, email, and the Help Center application
• Review the data collected from surveys for quality, accuracy, and completeness
• Assist in maintaining and improving the systems for data cleansing and data entry
• Enter the data into various computer applications using web, keyboard or scanning methods
• Track the receipt of completed surveys and follow up with providers and field offices as needed
• Review and process applications for exemptions from survey reporting requirements
• Conduct testing of computer applications used for data collection and reporting
• Extract and analyze data from applications and generate statistical reports
• Complete all assigned tasks in a timely and efficient manner with minimal errors
• Handle sensitive and confidential data in compliance with HIPAA (Health Insurance Portability and Accountability Act) procedures
• Other tasks may be assigned as necessary.

Minimum Qualifications:

• A minimum of an associate degree, in psychology, sociology, social work, public health or a related social science field
• 1 year of data entry skills
• 1 year of experience with data collection, testing computer applications, MS Office products (Excel, Access), or similar software

Preferred Qualifications:

• Preferably a bachelor's degree, in psychology, sociology, social work, public health or a related social science field.

Work Location: 150 Broadway Menands, New York 12204

To Apply: Submit a resume to on our website at https://rfmh.applicantpro.com/jobs/. Only applications submitted through our website will be considered.

The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity/affirmative action employer.

The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Employer/Minority/Women/Disabled/Veteran Employer. VEVRAA 41 CFR 60-300.5(a) compliant.