Data Reporting Analyst - Crawford & Company

Excellence In Everything We Touch:

Position Summary:

The Data Reporting Analyst provides internal and external client reports and/or data to meet Broadspire client, carrier, self-insured state regulatory compliance, and internal customer needs. The Data Reporting Analyst generally handles complex accounts or project assignments.

Responsibilities:

• Work collaboratively with the RMIS, Reporting and Strategic Outcomes Team, department staff, and assigned clients in the design and production of all reports.
• Complete reporting assignments accurately and on time, including custom data projects.
• Provide superior client support for data questions and requests.
• Support RMIS, Reporting and Strategic Outcomes Team in product requirement, design and testing activities.
• Provide sales and renewal support via reporting and data services quotes.
• Deliver internal data solutions such as Access databases for client reporting inventories, pricing, etc.
• Interpret business objectives, assess alternatives and present logical solutions to problems.
• Gather and analyze moderately complex facts/data to draw logical inferences from the information.
• Prepare management control plans that cover all associate tasks and milestones.
• Collaborate with RMIS, Reporting and Strategic Outcomes team members to provide quality outcomes to enhance program and individual performance.
• Identify ongoing program inefficiencies and growth opportunities, providing solutions with supporting data.
• Provide some training to other RMIS, Reporting and Strategic Outcomes Team members.
• Use effective time management with appropriate prioritization of all assigned responsibilities to determine that program functions are executed on time and with the quality expected
• Help to achieve departmental revenue target and expense management objectives and communicate opportunities to RMIS, Reporting and Strategic Outcomes management.

Requirements:

• 4 year college degree desired or the equivalent in related work experience
• CPCU, ARM, AIC, CEBS or similar professional designation preferred
• 5 or more years of previous directly related professional work experience, preferably in technical RMIS, report design & development, data services, which offered sound knowledge of TPA’s and the insurance industry
• Must have good knowledge of Microsoft Office products, Broadspire’s RMIS, applicable legacy systems and report writers
• Must be able to interpret adapt to changing technologies.
• Strong experience in TPA service, and support functions
• Strong claim product and service knowledge
• Excellent communication skills (written, verbal and listening) and presentation skills
• Excellent problem solving, analytical skills and decision making skills
• Strong working knowledge of systems capabilities
• Strong organization and negotiation skills
• A thorough understanding of risk management business needs and the RMIS development life cycle
• Manages own time, activities and resources to accomplish objectives and coordinates those activities to deliver desired results
• Strong understanding of Broadspire’s business goals to work collaboratively with internal and external clients to support the achievement of the identified goals

Physical Requirements:

• The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
• Ability to talk and hear.
• Ability to see and read.
• Reaching and manual dexterity for operating computer keyboard.
• The employee is required to extend hands and arms in various directions in order to handle
files and associated paperwork; use hands/fingers in repetitive motion in keyboard usage; use
hands/fingers to efficiently utilize a writing instrument.
• Stooping kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, is relative
to office files, etc..
• Expressing or exchanging ideas by means of the spoken word is required, as well as the
ability to convey detailed/important instructions in an accurate manner.
• Ability to frequently talk or hear on a telephone and receive detailed information through oral
communication is required.
• Exertion up to 20 pounds of force is occasionally required and/or a negligible amount of force
frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Visual activity requirements are those of Clerical Administrative. This is a minimum standard
for use with those whose work deals largely with preparing and analyzing data and figures,
accounting, computer terminal, extensive reading, operation of machines, and using
measurement devices.

About Us:

Why Crawford?

 

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

 

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

 

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

 

When you accept a job with Crawford, you become a part of the One Crawford family. 

 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

 

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.