Data Solutions Manager - Insource Services, Inc.

About Insource:

Insource provides expertise to our clients in the areas of HR, Finance, and Technology. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients' staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

· Understanding our clients' culture and vision makes us a better partner

· Our cross-content perspective adds unique value for our clients

· HR, Finance, and Technology start with people

· There is always more than one way to solve a problem

· In doing the right things for the right reason

· Being easy to work with is core to who we are

· Communication needs to be direct and candid

· Happy staff leads to happy clients

What You'll Do:

· Manage client engagements that deliver data and AI-driven software solutions, serving as both the client relationship manager and internal project leader.

· Lead product management efforts for client projects, including discovery with clients and stakeholders, using a user-centered design approach to gather requirements and define project scope.

· Manage developers and data engineers on a project basis and formally, fostering career development and building a culture of learning and collaboration.

· Oversee the lifecycle of client projects, setting clear priorities, and ensuring alignment with client objectives and timelines.

· Act as the Product Owner for clients, taking on Scrum Master roles where necessary, including facilitating Scrum ceremonies, guiding teams on Agile principles, and removing impediments to ensure smooth project delivery.

· Collaborate with designers and engineers to ensure effective and intuitive UX, even in the absence of dedicated UX/UI roles on the team.

· Monitor and communicate team progress, including key metrics such as velocity and burn-down charts, to stakeholders.

· Foster a collaborative and self-managing team environment, encouraging accountability, transparency, and continuous improvement.

· Ensure that all projects align with the mission and values of our clients, delivering impactful solutions that drive positive change.

· Stay current with industry trends, Agile methodologies, and best practices to continually enhance the practice's offerings and capabilities.

· Contribute to business development efforts, including proposal development, client presentations, and strategic planning.

What We're Looking For:

· Bachelor's degree and typically 5+ years of relevant experience in product management, project management, or a similar role in technology or data solutions.

· Proven experience managing client engagements and leading cross-functional teams in a consulting environment.

· Strong background in Agile methodologies and experience serving as a Scrum Master (certification is a plus).

· Excellent communication, interpersonal, and leadership skills, with the ability to effectively engage with clients, stakeholders, and technical teams.

· Experience in user-centered design and working closely with designers on UX.

· Strong problem-solving skills and the ability to prioritize and manage multiple projects simultaneously.

· Experience working in the biotech industry or a solutions team within an enterprise organization is nice to have.

· Passion for technology and process improvement, with a commitment to delivering high-quality solutions that meet or exceed client expectations.

Standard Company Competencies:

· Adherence to the professional and ethical standards set forth by Insource Services while understanding and projecting Insource's ethos.

Functional Competencies:

· Work may be subject to frequent interruptions

· Exposure to computer screens, extensive use of computer and keyboard

· Sitting or standing for prolonged periods of time

· Near visual acuity to review written documentation

· Ability to hear and understand speech at normal room levels and on the telephone

· Manual dexterity to operate a telephone and keyboard

· Ability to climb stairs, bend, and stoop

· Ability to travel to clients in various communities in the service area

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.