Data and Systems Coordinator - University of Oregon

Reporting to the Associate Registrar of Technology, the Data and systems Coordinator is responsible for the administration and coordination of the Enterprise Resource Planning (ERP) Student Information System (Banner SIS), including data security, reporting, and technical processing, to support the work of the Office of the Registrar occurring in the most consistent, equitable, and efficient manner possible.

Department: Office of the Registrar
Classification: Info Technology Consultant
Appointment Type and Duration: Regular, Ongoing
Salary: 21.59 - 40.03/hour
FTE: 1.0

Review of Applications Begins

November 6, 2024; Position open until filled

Special Instructions to Applicants

Please submit a current resume and cover letter demonstrating how your experience relates to this position along with 3 professional references.

Department Summary

The Division of Student Services and Enrollment Management advances the University of Oregon's tradition of excellence by enrolling and retaining high-achieving scholars from Oregon, across the country, and around the world. We work on behalf of prospective students, current students, and their families through each phase of the enrollment process: the college search, admission, registration, financial aid, matriculation, transition, and onward to graduation.

The Office of the Registrar is responsible for academic and classroom scheduling, student registration, enrollment verification, grading and academic records maintenance, transfer credit articulation, degree audits, monitoring core education requirements, degree awarding, student data/statistical analysis, veterans benefits, FERPA compliance, and transcript services. These responsibilities, assignments and services are completed within institutional policies and standards as well as related state and federal laws and regulations.

Position Summary

Reporting to the Associate Registrar of Technology, the Data and systems Coordinator is responsible for the administration and coordination of the Enterprise Resource Planning (ERP) Student Information System (Banner SIS), including data security, reporting, and technical processing, to support the work of the Office of the Registrar occurring in the most consistent, equitable, and efficient manner possible.

The Data and Systems Coordinator is responsible for overseeing data and the operation of related software and systems for the Office of the Registrar. The person in this position controls access to systems containing sensitive and confidential data and must make careful and well-reasoned decisions in using and controlling that access. Extensive knowledge of both Registrar-related data and the wider University of Oregon operations will be acquired and maintained in this position.

This position will consult with users; provide database access, support, and maintenance; and create reports of Registrar-related data in Cognos, and/or SQLPlus. In doing so, the incumbent exercises independent judgment beyond proscribed routine policies and procedures to carry out the university's mission and policy to recruit and retain students at this university. This position is part of a management team that designs and implements unit policy regarding program administration, policies, and procedures regarding the operations of the Office of the Registrar.

This position reports to the Associate Registrar for Technology and is expected to carry out duties with limited supervision. It provides support and technical assistance in working closely with the Assistant Registrar for Data and Statistical Reporting, as well as with three Senior Assistant Registrars for Operations, as considered necessary for SIS related systems, reporting, data, and access needs of the Office of the Registrar.

Hybrid, Remote Eligible: This position is based in Eugene with some level of flexibility including the option to work on-site, hybrid, or fully remote. All adjusted work arrangements require supervisor and leadership approval. We welcome applications from candidates with diverse professional backgrounds, and we acknowledge that the professional competencies for this role can be developed through a variety of ways.

Minimum Requirements

This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study and at least two years of related work experience.

Professional Competencies

• Excellent customer service skills.
• Excellent organization and interpersonal skills.
•Ability to work quickly and accurately under restrictive deadlines and high volumes of work with little to no direct supervision.
•Demonstrated organizational, problem-solving, project management, and time management skills.
•Attention to detail.
•Demonstrated skills in querying a relational database.
•Ability to learn new processes, retain what is learned, and apply it to similar situations.
•Ability to communicate effectively orally and in writing.
•Ability to establish and maintain effective working relationships with clients, co-workers, subordinates, superiors, representatives of other organizations, and the general public.
•Demonstrated overall commitment to promoting and enhancing diversity including the ability to communicate and work effectively with individuals from diverse backgrounds and cultures.

Preferred Qualifications

•Bachelor's degree in computer science, management information systems, management or an equivalent amount of training and experience.
•Basic skills in systems analysis and relational database concepts, standards, and accepted practices
•Experience with Data Warehouse (IDR, Integrated Data and Reporting, Cognos, Power BI, Tableau, etc) software, data reporting, data mining, and techniques.
•Experience presenting data in multiple formats including charts and dashboards.
•Experience utilizing Banner or other Student Information System (SIS)
•Experience with Degree Works or other degree audit tools.
•Two (2) years of professional experience querying relational databases utilizing Oracle SQL or other SQL.
• Technical- or professional-level experience analyzing and/or instructing constituents on Banner-related processes.
• Technical- or professional-level experience analyzing and/or instructing constituents on data requests and reports.
•Experience working in a Registrar's Office.
•Experience with Microsoft Office products (especially Word and Excel).
•Successful experience applying project management principles.

FLSA Exempt: No

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All offers of employment are contingent upon successful completion of a background check.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit https://hr.uoregon.edu/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.