Day time | Front of house | Team Member - Chick-fil-A
Niles, IL 60714
About the Job
Overview
At Chick-fil-A®, the Team Member role is more than just a job, it’s an opportunity. Team Members serve our guests while gaining life experience that goes far beyond just serving a great product in a friendly and fun environment. We are looking for both full-time and part-time Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc.
Responsibilities:
- Greeting and serving guests with enthusiasm, courtesy, and hospitality
- Serving in various kitchen roles while maintaining standards established for food safety, quality, and speed of service.
- Taking orders, explaining, and suggesting menu items, responding to order changes or edits quickly and efficiently.
- Preparing food items for cooking.
- Demonstrating knowledge of the brand, products, and promotions
- Frying, baking, or cooking food items.
- Ensuring guest complaints are resolved properly and swiftly
- Assembling, wrapping, and packaging food for final assembly.
- Ensuring that products and guests' experiences are consistent with our brand, culture, and standard of excellence.
- Tracking and monitoring product hold times to ensure all products are served within quality and safety standards.
- Responsibly managing and maintaining inventory and equipment.
- Assisting in executing opening and/or closing procedures.
- Communicating clearly with guests, fellow team members, and leaders.
- Maintaining a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean.
- Maintaining consistent attendance and punctuality.
Requirements
- Ability to handle multiple tasks at once.
- Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
- Ability to work in a fast-paced environment.
- Positive attitude
- Team-oriented, adaptable, dependable, and strong work ethic.
- Ability to communicate effectively with guests and team members.
- Treats others with honor, dignity, and respect.
Benefits
- Sick time or paid leave in jurisdictions where mandated
- Excellent career advancement opportunities
- Remarkable Futures Scholarship opportunities
- 100% Employer-paid Employee Assistance Program for Team Members and their Dependents
- Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
- Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
- 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period
- Free meal benefits based on scheduled hours
- Closed on Sundays
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
