Daytime Area Manager - Hotel Cleaning Services
Phoenix, AZ
About the Job
Job Summary:
Responsible for the delivery of services at multiple accounts in an assigned geographical area of operation. To plan, organize, direct, monitor, and evaluate the work of subordinates so as to achieve specified performance goals and to maintain effective customer relations. To monitor personnel to ensure that their performance is consistent with the expectations set forth in their assigned job descriptions and with a defined customer’s scope of work.
Major Responsibilities:
- Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.
- Make personnel decisions including recruiting and interview selection, assignment, retention training and conduct safety meeting.
- Supervise the training and performance of janitors ensuring their knowledge and understanding of Company rules, security procedures, and proper chemical usage.
- Continually develop and motivate personnel in assigned accounts. Recommend and implement changes as appropriate.
- Develop of work schedules for all positions in assigned accounts.
- Make job assignments to other janitors after receiving instructions from company supervision.
- Drive and visit all properties on a consistent basis.
- Inspect quality of job performed.
- Must be able to solve any problems on job or within work groups.
- Regularly performs inspections assignments of workers. Communicate the results through the daily report.
- Assists any employee with their duties to ensure they stay on schedule.
- Ensure that storage room are stocked with supplies and perform equipment inspections to ensure they are in good working order.
- Submit equipment repair requests as needed. Submit supply order requests as needed.
- Manage adding and deleting all employees into the payroll system at all properties (Time Track, Blue Force). Work on pay days and deliver the paychecks to all properties.
- Sort and keep track of the paychecks including the ones to send back to the corporate office.Process accurate payroll of employees by meeting corporate established deadlines
- Communicate with the corporate office with any requests, issues, or general information.
- Perform corrective or remedial duties as necessary.
- Monitor daily employee activities to ensure that workers are completing work within defined budgets.
- Summit and follow up any employee documentation
- Performs duties of workers supervised when needed.
- Communicate in Spanish/English to customers and staff.
- Performs other duties as assigned.
- Perform walk inspections.
This is a full-time salaried Manager level position, and as such, hours and days to work WILL fluctuate up to and including weekends and holidays.
Required experience:
- Management or Multi-account supervision: 1 year
- Hospitality and/or Commercial Janitorial Experience
- Bilingual in English/Spanish necessary
- A valid driver license is necessary
Required education:
- High school or equivalent
- Bachelor's degree Operations Management, Business Management or equivalent Five to ten years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial field.
- Basic computer skills required (MSWord, Outlook, PowerPoint, Excel)
- Performs duties of workers supervised when needed.
- Communicate in Spanish/English to customers and staff.
- Performs other duties as assigned.