DEALER II - Boyd Gaming

What would I be doing?:

The Dealer will perform dealing services at assigned gaming table in accordance with established policies and procedures.

Responsibilities:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• The Dealer will deliver internal and external guest service in Boyd Style.  Always exhibit a friendly and approachable demeanor.  Be polite and courteous when speaking with guests and team members.  Look for and act upon opportunities to assist guests and team members.  Be sincere and genuine during all interactions.  Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
• This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
• The Dealer must maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos
• Be familiar with the safe handling of cleaning products, equipment, and supplies
• Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
• The Dealer will provide prompt, courteous and accurate service
• Maintain continuous security of assigned game at all times
• Exchange guest’s currency for gaming cheques
• The Dealer will assist the guests in playing and ensure adherence to established rules, policies and procedures
• Guidance and/or training following the initial training sessions are an on-going process under the direction of all casino supervisors
• Decision-making is limited to the policies and procedures of assigned game
• Ability to share or divide attention among several ongoing activities, projects or assignments.
• Strong guest service skills.
• Ability to work effectively with independence and as part of a team.
• Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues. 
• Ability to work collaboratively and communicate effectively with team members at all levels of the organizations.
• Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations.
• Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal. 
• Highly organized and detail oriented. 
• Uses time efficiently and effectively to manage priorities.
• Deals with simple and complex concepts effectively.
• Shares or divides attention among several ongoing activities, projects or assignments.
• Ability to identify circumstances or incidents that require the notification and/or approval of others. 

What are we looking for?:

• Ability to deal a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Craps
• Satisfactory completion of Dealer training classes and 2 or more years of previous dealing experience.
• Must be able to perform basic mathematical functions.
• These skills and abilities are typically acquired through standard dealer training and two years of on-the-job training.

 

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdiction.
• Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.
• Excellent verbal communication required with sound knowledge of assigned game(s).
• Must be able to work flexible hours including evenings, weekends, and holidays.
• Must successfully pass background check
• Must successfully pass an alcohol and drug screening
• Must be 21 years of age

What would it be like to work at this property?:

 

Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

 

Ameristar Casino St. Charles is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If  you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. 

 

Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301

 

What would it be like to be a Boyd Gaming Team Member?:

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.