Dealer Onboarding Specialist - CAR CAPITAL CORPORATION

Position: Dealer Onboarding Specialist

Company: Car Capital

Industry: Auto Finance/ Fintech

Location: Grapevine, TX/Hybrid

Job Type: Full-Time

The Dealer Onboarding Specialist Position

Car Capital is currently searching for an Onboarding Specialist to be responsible for onboarding new dealers/partners. This role includes implementing process improvements, project management, and documentation flow. This is a fast-paced, detail-oriented role that is relationship oriented.

Dealer Onboarding Specialist Responsibilities

Oversees receipt, storage and proper internal distribution of prospect dealer applications and related documentation in a very fast paced environment.

Manages prospect dealer inquires and allocates to internal to the Regional Sales Managers.

Drives efficiencies with Regional Sales Managers and Sales Directors to ensure prospects are moving through the Vetting and Onboarding process to meet or exceed industry standards timelines.

Actively reduces prospect dealer’s milestone duration timelines throughout the vetting and onboarding process; continually improving cycle times.

Identify key metrics and enhancements: provide weekly reporting of Vetting and Onboarding pipeline to executive leadership.

Manages and tracks all incoming and outgoing legal correspondence regarding compliance, contracts, and amendments.

Collaborates with dealers/regional sales managers to ensure successful post-onboarding launch and training.

Pinpoints areas for process improvement and executes change management initiatives in order to meet SLA’s/timeliness per the company needs.

Minimum Requirements

Previous Auto Dealer Onboarding experience preferred-Must reside in the Dallas-Fort Worth, TX area

Bachelor’s degree or equivalent transferrable work experience

Excellent Communication, organization, and time management skills are a necessity

Preferred Qualifications

Strong communication skills and ability to create relationships internally and with outside partners; effectively influences required behavior

Proven record of good judgment and analytical skills, with attention to detail and consistency in deliverables

Ability to drive strategic initiatives with focus on multiple aspects of the process concurrently, and work with little direct supervision

Thrive under pressure while managing, organizing, and prioritizing multiple deliverables

Proficient in Salesforce, Excel, PowerPoint, Word and Outlook

Team player with highest degree of integrity always

IT experience a plus

Benefits

Medical, Dental, and Vision coverage

401(k)

Paid time off (PTO) and paid holidays

Flexible Spending Account (medical & dependent care)

Life Insurance

Short-Term and Long-Term Disability Insurance

Employee Assistance Program

All candidates are subject to a pre-employment background check including credit report and past employment references. All checks must be favorable for an applicant to be considered for employment.

The Company is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

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