Default Claims Manager at TEKsystems

Description:

Responsible for building a complete document package with all appropriate/applicable supporting invoices, breakdowns, ledgers, foreclosure, bankruptcy, and loss mitigation relevant documents based on a specific claim type in a timely and efficient manner. This position is responsible for adhering to all guidelines set forth by insurer, investor, and master servicing guidelines.

• Evaluates/reconciles loan level balances (corporate and escrow advances) for expenses incurred to determine claimable vs non claimable to maximize reimbursement on behalf of the servicer and/or client

• Files respective investor/insurer initial and final claims based on the respective guidelines for allowable limits

• Reviews MI claim Explanation of Benefits (EOB) or Insurer Advice of Payments (AOP) and research curtailment reasons for potential rebuttal

• Files Appeal or Supplemental Claims ensuring all allowable advances and interest are recovered from the MI companies and/or Insurer.

• Monitors pre/post conveyance processes on government loans

• Satisfies audit requests

• Monitors claim deadlines and exceptions reports

• Monitors REO activity on investor claim files

• Ensures all receivables are paid w/ no penalties or interest curtailments

• Ensures payment to vendors in a timely manner

• Corresponds with attorney/trustees, vendors, and agency representatives to ensure claims are processed within insurer and investor guidelines

• Works in conjunction with attorneys, agencies, PMI companies, investors and master servicers to expedite the completion of the claim to minimize losses

• Complies with and have working knowledge of all FNMA, FHLMC, PMI, FHA, VA, investor and master servicer rules and regulations

• Performs regular reviews of all cases/claims on a regular basis

• Requests UPB removal on loans from Investor Reporting Department once the claim process has been completed

• Assists in the training of new employees

• Performs other work-related duties as assigned

• Appropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Skills:

claims analysis, claims preparation

Top Skills Details:

claims analysis, claims preparation

Additional Skills & Qualifications:

Technology:

Must be very strong in Excel and have used Vlookup and Pivot Tables on a consistent daily basis. Most of the work is done using excel and is manual in nature.

Working knowledge of the Black Knight MSP servicing system

Working knowledge of MS Outlook, Word, Excel, Power Point, and ability to learn industry related systems

Other helpful technology tools to look up: CMAX, Venderscape, Docuware, Assurant, Safegaurd, Meta, GFX Wires, USDA claims site, Moveit, Synergy, Quality Claims, and iDesk application, Access, SiteX, Lotus Notes, REOTrans, CARES, Value Finder, Equator, Certus, SOX, New Invoice, Auction.com, LPS, AS400, SharePoint, Documentum, TRAX, SERFS, CIM7, Cognos, RemedyStar, FileNet, Neighborhood Watch, LoanIQ, QuickBooks

Soft Skills:

Able to work both independently and within a team environment

• Excellent time management skills

• Working knowledge with Microsoft Office, spreadsheets and software applications

• Strong analytical skills

• Excellent verbal and written communication skills

• Detail oriented with ability to successfully manage multiple priorities

• Able to work in fast paced environment with the ability to meet deadlines

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.