Delivery Architect - ServiceNow ITOM Architect - Capgemini
Chicago, IL
About the Job
Capgemini is seeking a ServiceNow ITOM Architect with extensive consultative and hands-on experience that includes a consistent track record of successful deployments for external customers. The ideal candidate will demonstrate their in-depth technical knowledge of the ServiceNow platform by working hand-in-hand with our customers, and platform developers, to ensure that the solution implemented meets outstanding technical and practical standards.
As a Platform Architect you will be a technical consultant working to develop, design and own technical solutions on the ServiceNow platform for our customers. The Platform Architect provides best practice platform guidance for our clients, as well as working closely with key members of the Capgemini project team to ensure a timely and technically sound implementation of the ServiceNow platform.
· Minimum 3 years of ServiceNow Architect experience, as detailed above
· Demonstrated level of expertise with JavaScript and ServiceNow JavaScript API's, including the ability to create and implement their own scripts
· Ability to build custom business rules and client scripts, including UI policies/scripts, ACL’s, and Data Policies
· Shown ability with scripting and designing the Service Portal / Employee Center application, including using HTML, CSS, Angular, SASS, Bootstrap
· Extensive Architect and Developer level experience with at least two primary ServiceNow applications, including
1. ITOM
2. ITSM
3. CSM
4. ITAM
5. Integration Hub (including integration development using REST, SOAP, etc..)
· Create overall technical architecture for ServiceNow implementations that aligns with customer’s business requirements
· Contribute and actively participate in Scrum calls
· Build on current platform knowledge by learning new modules and broadening skills
· Provide technical best practices, architecture and code review
· Uphold excellent time management and organizational skills with a proficiency toward creative problem-solving.
· Remain innovative, creative, self-directed…a great leader and teammate with a record of accomplishment in leading multiple complex tasks
· Maintain current certifications, keep up to date on all Delta releases
Additional Qualifications:
· Minimum 5 years IT related experience
· CSA, CAD and CIS Certifications required
· ServiceNow Implementation Specialist certification is a plus
· External Client consulting experience highly preferred
· Excellent written, verbal and presentation skills.
· Experience leading and advising multiple projects simultaneously.
· Shown leadership ability
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.
Get The Future You Want | www.capgemini.com
About Cloud Infrastructure Services (CIS):
CIS powers enterprises’ business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity, and fostering adaptability. Working across sectors in 50 countries, our 30,000 cloud professionals apply our world-class expertise with cloud leaders to offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.
Leveraging our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today’s dynamic business environments, driving forward business value so they get the future they want. Our unique approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.
Our five key service areas are:
1. Cloud Services: Exploiting the cloud at speed and scale
2. Employee Experience Services: Making the “future of work” work for our clients
3. Cybersecurity Services: Securing Foundations to Create Open Futures
4. Enterprise Service Management: Taking charge of complexity to drive business value
5. Infrastructure Services: Managing and modernizing IT estates
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.
Job: _Infrastructure_
Organization: _CIS US P&C_
Title: _Delivery Architect - ServiceNow ITOM Architect_
Location: _GA-Atlanta_
Requisition ID: _074362_
Other Locations: _US-IL-Chicago, US-TX-Dallas_
As a Platform Architect you will be a technical consultant working to develop, design and own technical solutions on the ServiceNow platform for our customers. The Platform Architect provides best practice platform guidance for our clients, as well as working closely with key members of the Capgemini project team to ensure a timely and technically sound implementation of the ServiceNow platform.
· Minimum 3 years of ServiceNow Architect experience, as detailed above
· Demonstrated level of expertise with JavaScript and ServiceNow JavaScript API's, including the ability to create and implement their own scripts
· Ability to build custom business rules and client scripts, including UI policies/scripts, ACL’s, and Data Policies
· Shown ability with scripting and designing the Service Portal / Employee Center application, including using HTML, CSS, Angular, SASS, Bootstrap
· Extensive Architect and Developer level experience with at least two primary ServiceNow applications, including
1. ITOM
2. ITSM
3. CSM
4. ITAM
5. Integration Hub (including integration development using REST, SOAP, etc..)
· Create overall technical architecture for ServiceNow implementations that aligns with customer’s business requirements
· Contribute and actively participate in Scrum calls
· Build on current platform knowledge by learning new modules and broadening skills
· Provide technical best practices, architecture and code review
· Uphold excellent time management and organizational skills with a proficiency toward creative problem-solving.
· Remain innovative, creative, self-directed…a great leader and teammate with a record of accomplishment in leading multiple complex tasks
· Maintain current certifications, keep up to date on all Delta releases
Additional Qualifications:
· Minimum 5 years IT related experience
· CSA, CAD and CIS Certifications required
· ServiceNow Implementation Specialist certification is a plus
· External Client consulting experience highly preferred
· Excellent written, verbal and presentation skills.
· Experience leading and advising multiple projects simultaneously.
· Shown leadership ability
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.
Get The Future You Want | www.capgemini.com
About Cloud Infrastructure Services (CIS):
CIS powers enterprises’ business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity, and fostering adaptability. Working across sectors in 50 countries, our 30,000 cloud professionals apply our world-class expertise with cloud leaders to offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.
Leveraging our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today’s dynamic business environments, driving forward business value so they get the future they want. Our unique approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.
Our five key service areas are:
1. Cloud Services: Exploiting the cloud at speed and scale
2. Employee Experience Services: Making the “future of work” work for our clients
3. Cybersecurity Services: Securing Foundations to Create Open Futures
4. Enterprise Service Management: Taking charge of complexity to drive business value
5. Infrastructure Services: Managing and modernizing IT estates
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.
Job: _Infrastructure_
Organization: _CIS US P&C_
Title: _Delivery Architect - ServiceNow ITOM Architect_
Location: _GA-Atlanta_
Requisition ID: _074362_
Other Locations: _US-IL-Chicago, US-TX-Dallas_
Source : Capgemini