Delivery Manager - Delmock Technologies Inc

About Our Company: 

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.  

Location: This position is hybrid, based in Lanham, Maryland. Candidates must be local to Lanham, MD or willing to relocate. 

Role: 

Delmock Technologies Inc. is seeking a Delivery Manager to help transform our federal client’s organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions. 

Responsibilities: 

• Analyzes propositions and assesses decision-making factors such as strategic alignment, cost/benefit, and risk. 

• Works closely with the Product Owners and Product Manager to define a product approach to meet the specified user need. 

• Develops product roadmaps, backlogs, and measurable success criteria, and writes user stories (i.e., can establish a path to delivery for breaking down stories). 

• Coaches' teams to Agile practices. 

• Evaluates Agile methodology currently being followed by teams and proposes and implements shifts towards industry best practices. 

• Defines skill requirements and maps internal, agency, and external (partners’ /specialist contractors) resources. 

• Analyzes and maps project risks approach and proposes mitigation solutions. 

• Defines how the predicted user and financial benefit can be realized, and how channel shift shall be measured. 

• Makes recommendations for action against analysis performed. 

• Manages, coordinates, organizes, updates grammar, and maintains documentation regularly that is clear, concise, organized, and easily accessible. This documentation will be for current and future reference and will utilize existing IRS tools, for example OneNote and README files. This should include system architecture diagrams, flow diagrams, class diagrams, sequence diagrams, Swagger docs, JavaDocs and other diagrams as appropriate. This documentation should be written so that future team resources can easily assimilate and understand the referenced topics. This documentation should be consolidated and contained within a systems-level, holistic documentation suite, with a hierarchical structure that is easy to navigate and understand at both the high and detailed level. Format, location, and paradigm of this documentation to be collaboratively defined along with AD management and tech advisors.  

Minimum Requirements: 

• Bachelor's degree in computer science, Information Technology, or a related field. 

• 3+ years of Scrum Master experience in a medium to large Agile enterprise. 

• IRS institutional knowledge and in-depth understanding of the OLA program, delivery partners, and system design.  

• Familiarity with a range of digital/web services and solutions, ideally where open source and agile development methodologies have been applied. 

• Expert experience in requirements gathering, writing, tracing, and managing, i.e., User Story Map, Use Case development, User Story writing, INVEST criteria, and dependency mapping.  

• An eye for detail, excellent communication skills, ability to rationalize complex information to make it understandable for others to work, and ability to interrogate reported information and challenge sources where inconsistencies are found. 

• Skilled in IIBA best practices, in-depth analysis and system understanding.  

Preferred/Nice to Have: 

• Certified Scrum Master. 

Clearance: 

•  Active IRS MBI (Minimum Background Investigation). 

Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team.  

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!