Dental Director of Operations- Growing group of 2 dental offices - Perfect Smile Dental Care

Job description

Problem-solving**PLEASE DO NOT APPLY TO THIS JOB IF YOU DO NOT HAVE DENTAL OFFICE MANAGEMENT EXPERIENCE**

A growing group of 2 dental offices in San Jose area. We are seeking a dynamic and passionate Dental Director of Operations to join our team.

Dental Director of Operations, You will be responsible for, but not limited to, the following;

· Oversee the operations of 2 dental offices including doctors, hygienists and supporting team

· Work with office managers and team leads to develop and implement operational strategies

· Identifying areas for improvement and implementing changes to improve operations and profitability

Serving Our Patients and Team Members

When it comes to serving our patients, we provide state-of-the-art technology and are committed to doing whatever it takes to satisfy the patients needs and deliver a great experience.

To serve our team members, we go above and beyond to empower our people to be better all around, not just as employees. We offer professional and personal development to help team members grow stronger in all aspects of their lives and help them to become the best versions of themselves.

Core Competencies required to be successful in this position include:

• Leadership Skills, ability to deal with difficult HR related situations, Strategic Planning, Operational Management, Financial Acumen, Regulatory Compliance, Patient Care Focus, Communication skills, Problem-solving, Technical Proficiency and Quality Improvements.

Dental Operations Manager: You will be responsible for, but not limited to, the following;

• Manage two locations and up to 35+ staff including hygienists and doctors
• Recruit, hire and develop team members to provide best-in-class patient care.
• Meet and exceed office production and collection goals.
• Directly supervise team members and proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
• Complete administrative tasks, such as financial review, end-of-day reporting, staff payroll, accounts receivable reports correctly and within deadlines.
• Leads the organization with the betterment of the staff as a priority.
• Oversee patient relations and handle patient complaints.
• Provide real solutions to helping the practice grow beyond its perceived limits.
• Heavy focus on Organic Growth and internal marketing strategies.

Desired Experience and Qualifications

• 8+ years of experience of managing a dental team
• Demonstrated history of translating high-level strategic goals and business objectives into actionable changes in the processes or policies of the department, and implementing those changes
• Ability to analyze and present conclusions on business performance, gathering and synthesizing data as needed
• Successful track record in achieving and exceeding operational goals in a high growth company
• Experienced with various dental software programs.

Personal Attributes

• Superior strategic, analytical, and interpersonal skills
• Strong leadership skills. Must have the ability to motivate others and a positive "can do" attitude
• A customer-centric mentality combined with strong problem resolution skills
• Ability to handle demanding, stressful situations in a professional manner, maintaining flexibility as conditions change; able to organize and prioritize effectively to reflect these changes
• Analytical; data and metrics driven
• Ability to embrace the sense of urgency, innovation and resourcefulness required at a fast-paced small company environment
• Kind and caring towards colleagues, views co-workers as "family"
• High integrity and trustworthy

Pay and Benefits:

We understand you work hard, and we want to provide you a great work environment, opportunities for growth and the best pay & benefits package in the industry:

• Up to 3 weeks of PTO pay (depends on seniority)
• Quarterly appreciation bonus
• Holiday pay
• Medical insurance
• Dental insurance
• 401K retirement plan
• Pension plan
• Ongoing reviews and the potential increase in pay.

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift

Experience:

• Dental Management: 8 years (Required)

Ability to Relocate:

• San Jose, CA 95134: Relocate before starting work (Required)