Dental Front Desk Agent/New Patient Coordinator - Texas Dental Implant Center
Houston, TX 77057
About the Job
About the Job:
We are seeking a Smile Design Front desk/Receptionist for our team. Working at Texas Dental Implant Center means being part of something bigger than ourselves and having the opportunity to change a person’s life through their smile.
We love what we do and it shows. At Texas Dental Implant Center, we have a servient mindset environment which means our entire team looks for ways they can help each other and our patients. This way, all of our employees and patients feel like they are a part of a family.
Responsibilities:
- Answer inbound calls from new patients and return calls to inquiries.
- Make outbound calls to warm leads, following up to schedule consultations.
- Utilize CRM software to organize, track prospecting activity and call-backs.
- Work closely with Scheduling Management Software to schedule appointments.
- Welcoming patients as they come in the office.
- Dental and medical insurance verification.
- Generate reports and closing day to day operations.
- Strong work ethic to follow-up on patients that did not move forward or no-showed on the first appointment.
- Provide exceptional customer service to all clients.
- Assist customers in finding and selecting products that meet their needs.
- Maintain knowledge of current sales and promotions.
- Build and maintain relationships with customers to ensure word of mouth referrals.
- Stay up-to-date on product knowledge and industry trends.
- Other duties as assigned.
Qualifications:
- Strong communication and rapport building skills.
- Self-motivation, drive and initiative.
- An outgoing and confident approach.
- Spanish language is a bonus not a requirement.
- Fluent in English. (additional language skills are a plus)
- Strong time management and organizational skills.
- Previous experience in sales, particularly in medical/auto/ Jewelry sales, is preferred.
- Excellent communication and interpersonal skills.
- Ability to work well in a team environment.
Compensation and Benefits:
We offer competitive compensation and benefits packages, including:
- Hourly salary $16-22.
- Opportunities for career growth and advancement.
- Employee discounts on products - Ongoing training and development programs.
- Uniform allowance.
- CE allowance.
- Medical insurance.
- 401K contribution.
If you are a motivated individual with a passion for sales and customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
Source : Texas Dental Implant Center
