Dental Front Office Coordinator at Dr. Hank Gakavian

Dr. Hank Gakavian proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!OverviewWe are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.Schedule: Mon-Thurs 8am-5pm, Fri 745am-2pmDuties/ResponsibilitiesMaintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.Schedule and confirm patient appointments to maximize the provider schedules.Present treatment plans and financial responsibilities effectively to patients.Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.Maintain a positive and professional image, both individually and within the workspace.Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.Other assigned duties and responsibilities per management.Benefits for Full-Time Employees*PTO, paid holidays, office closure daysMedicalVisionDental allowanceUniform allowance, as needed401(k) EligibilityAnd many more!*Benefits are subject to change and eligibility*Required Skills/AbilitiesDental office experience preferred.Dentrix experience strongly preferred.Excellent oral and written communication skills.Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.Facility with Microsoft Office and dental practice management software.Positively contribute to a respectful and collaborative working environment with coworkers.Facilitate patient comfort, care, and satisfaction consistently.Willingness to advance skills through continuing education opportunities.Present to work during scheduled shifts.Education and ExperienceHigh School Degree.Prior front desk experience in a medical or dental office.People management or staff/ project coordination experience.Physical RequirementsProlonged periods sitting at a desk and working on a computer.Prolonged periods of periods of standing and bending.Must be able to lift Our Mission & Values: Drive All Decisions and Actions "To Make Our Teams, Patients, and Practices Happier and Healthier!"Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.Communication - Set clear expectations and feedback to our patients and team members.Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.#sdmlo