Dental Practice Office Manager - Maple City Dentistry

As a growth-orientated Dental Office Manager, you will be at the forefront of our mission to elevate patient care, streamline operations, and drive the success of the dental practice. The Dental Office Manager role presents an exciting opportunity for a dynamic and ambitious individual to not only manage daily operations but also to contribute to the strategic growth and development of the Maple City Dentistry practice.

What sets us apart?

• Invest in yourself: Health and vision coverage options, generous PTO and holiday pay, and bonus opportunities in addition to a competitive base salary based on experience
• Retirement Plan: we invest in your future with a 401k and match after you are vested 

• Professional Growth: We champion professional development. You’ll have opportunities to learn, grow, and interact with other Office Managers.

Your role:
Strategic leadership and Team Empowerment:
• Collaborate with the owner doctor and regional support to develop and implement growth strategies for the dental practice.
• Execute on opportunities to expand services, enhance patient outreach, and increase revenue streams.

• Facilitate meetings that inspire and empower the practice team to embrace a growth mindset, fostering a culture of continuous improvement.
• Encourage professional development opportunities for staff, aligning with both individual and practice goals.

Financial Partnership:
• Execute strategies to optimize revenue, improve billing processes, and explore new collections opportunities.
• Collaborate with the finance team to understand financial results and opportunities for sustainable growth.

Patient Experience Enhancement
• Innovate and implement initiatives to elevate the patient experience, driving patient loyalty and positive word-of-mouth referrals.
• Analyze patient feedback and market trends to identify areas for improvement and growth.

• Identify training and coaching opportunities
• Develop a strong financial obligation throughout the team
• Provide operational support to the team and vendors
• Oversee office financials and OSHA/HIPPA regulations
• Design and implement market strategies to increase office visibility in the community
• Create an open-door culture with the team.
• Serve as a point of escalation for both patient and team relations
• Mentor and coach team members to create an environment of growth
• Maintain a safe and secure environment for patients and team

What are the must have’s to join the team?

• Bachelor’s degree in Business Administration, Healthcare Management, or related field (preferred).
• Proven experience as a Dental Office Manager or a similar role with a demonstrated track record of driving growth.
• Entrepreneurial mindset with a focus on innovation and continuous improvement.
• Excellent analytical skills and the ability to leverage data for strategic decision-making.
• Proficiency in providing effective leadership by inspiring and motivating teams.
• Excellent verbal and written communication abilities to be able to foster clear and concise information exchange with all staff.
• Proven track record of promoting seamless collaboration and teamwork amongst multiple stakeholders.

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.