Deployed Support Specialist Mid- Portsmouth - Apex Systems
Portsmouth, VA 23702
About the Job
Job#: 2053049
Job Description:
Deployed Support Specialist
Location: Portsmouth, VA (on Site)
Employment: Contract
Employment Length: Long Term
Pay: $26.03-29/hr + $4.57/hr
Responsibilities:
•Works as an Operations-focused Network Technician on a team responsible for BAN/LAN/WAN Network Operations, troubleshooting, schedule upgrades and cutovers, and coordinate with responsible users and sites.
•Provides COMSEC Alternate Local Element support to assigned locations, which includes maintaining COMSEC hardware/software assets and key inventories, loading keys into Encryption devices, installing, configuring, troubleshooting, upgrading, removing/replacing faulty equipment, interacting with the Primary Local Element and/or the Government KOAMs while standing in for the Primary Local Element and following prescribed procedures and processes related to COMSEC.
•Documents work activities/details per established tools and processes; maintains accurate site documentation.
•Interfaces with Field Base Network Lead and the Network Operations Center (NOC) as required in support of incident troubleshooting and restoral.
•Performs maintenance, troubleshooting, repair, and removal/replacement of faulty hardware using SOPs, TTPs, work instructions, vendor guidance, and other documented processes and procedures.
•Interfaces with the Network Operations Center (NOC) as required in support of incident troubleshooting and restoral.
•Supports network configuration/asset management activities, manages configuration drift, and accurately creates or modifies network documentation to reflect the as-is and/or to-be environment.
•Supports Cybersecurity requirements and implementation of security controls (STIG compliance).
•Coordinates network upgrades and planned maintenance activities with SMIT Program and customer stakeholders.
•Recertifies training annually to maintain baseline, participates in training to maintain a baseline skillset and knowledge base, provides input to assist in development and improvement of content for Master Training Syllabus that will define the minimum On-the-Job-Training (OJT) requirements.
•Assist with assigned Government Directed Actions (GDA) in a timely manner and reports completion to the Field Base Network Lead.
•Position may require local area and/or overnight travel by car or air to assigned locations to conduct operations focused activities i.e. break/fix, COMSEC support, etc.
Requirements:
-IAT Level II or equivalent
-CCST in hand or willing to obtain w/in 6 months
-Secret
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.