Deployment Manager - Remote - CRH Americas

Job ID:  499845

Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Job Summary

Oldcastle Infrastructure (OI), as part of CRH’s Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products.  Our goal is to be the most efficient producer of engineered systems and our customers’ strategic partner of choice. A crucial part of OI’s journey is the investment in new digital tools including a new ERP.  With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement. 

The Digital Enterprise Deployment Manager has accountability for the implementation and deployment of ERP, as well as all other enterprise-wide application implementations, user training, hypercare support and hand over to application support.  They will work with Director of Deployment, OCM, and other business leaders to ensure system adoption as we migrate off legacy platforms.

Job Responsibilities

• Own the overall implementation and deployment of enterprise digital assets
  • Manage multiple deployment team members to deliver projects across business areas
  • Understand the OI’s business culture, challenges, and opportunities, to be successful in gaining user adoption
  • Successfully meet timelines for migrating off legacy platforms
  • Build a high performing team
  • Manage workload and morale of team

• Own the system validation results and user training
  • Assist in identifying testers and training them
  • Track and manage user validation testing (UVT) approval
  • Review and accept/reject test results
  • Oversee delivery of training to end users and acceptance criteria

• Be a visible advocate for organizational change & sustainability
  • Assist organizational change management (OCM) team in identifying change agents and trainers in their process areas
  • Advise data & analytics team on adoption metrics and management reports
  • Support design & implementation of steady-state governance and change management model

• Own Go-live and Hypercare
  • Partner with MDM & cutover team to ensure successful data load for go-live
  • Manage on-site support during hypercare
  • Successfully exit hypercare and handover system to application support
  • Transition training to L&D team

Job Requirements

• 7+ years of experience working in various business processes in a manufacturing industry
• 5+ years of managing teams
• Experience leading complex projects that affect multiple functions
• Ability to manage multiple priorities at one time
• Hands-on experience in SAP or with part of another ERP implementation team
• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift
  • Creation and improvement of processes that demonstrate ease of doing business internally and externally
  • Development and implementation of process adherence and data quality adoption metrics
• Strong interpersonal and organizational influencing skills
  • Ability to communicate in a simple, articulate, thoughtful manner to varying audience levels
  • Innovative spirit to work cross-functionally in developing improvement ideas
  • A pleasant, likeable manner while accomplishing challenging results
• Bachelor’s Degree in Business/related discipline
• 60%+ domestic travel

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.