Deployment Technician I at Stefanini Group
Madison, WI 53701
About the Job
Test and clean PCs, laptops and other related hardware as needed.
Maintain, analyze, and troubleshoot software and computer peripherals as needed during the upgrade.
Set up, configure and add all required hardware during upgrade.
Restore all user and configuration data from user's backup.
Provide technical support to end users via telephone or deskside.
Assist coworkers in resolution of end users' technical issues post migration.
Able to perform in a fast-paced environment.
Complete and troubleshoot Data Migration from old pc to new pc.
Test and clean PCs, laptops and other related hardware as needed.
Maintain, analyze, and troubleshoot software and computer peripherals as needed during the upgrade.
Set up, configure and add all required hardware during upgrade.
Restore all user and configuration data from user's backup.
Provide resolution of end user's technical issues post migration.
Provide technical support to end users via telephone or deskside.
Assure that all tickets requiring follow up work and/or calls are resolved to closure within target..
Assist in researching and documenting improvements to processes upon discovery.
Assist coworkers in resolution of end users' technical issues..
Able to perform in a fast-paced environment.
Strong organizational and communications skills. Able to handle multiple tasks. at the same time.
1 to 3 years of experience.
Quick learner and focused.
- Work with brilliant minds, often within a global capacity;
- Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
- Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
- Brazilian and privately owned company;
- Agility, flexibility, and innovation are in our DNA;
- Flat organizational structure which enables faster communication and decision making.
Refcode: 58807_589