Deposit Operations Specialist - Trustar Bank

Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank’s target market area.

We are so proud to have just celebrated our 5th Anniversary and we are continuing to grow. Winners of the Washington Business Journals Best Places to Work four (4) years in a row, we want you to join this exciting, hard working team!

“At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.”

“Our unique approach to financial services and our ‘can do’ attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.”

A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank‘s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank’s primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers.

Trustar Bank is currently seeking an experienced Deposit Operations Specialist that will primarily be responsible for providing operational assistance to the deposit operations and treasury management area including but not limited to end user support, new account origination, onboarding and servicing. This position will follow all established policies and procedures of the Bank.

Summary of Job Duties:

• Monitor and review all Account Maintenance Activity including daily processing for deposit accounts, online banking, wires and corporate cash management services.

• Daily reconcilement of internal and suspense accounts related to deposits and to verify data input to the Deposit System application to avoid losses to income and to control costs.
• Signature Card Verification/Maintenance.
• Assists with exception item processing, which includes non-post account, chargebacks, ACH returns, check adjustments and overdraft processing.
• Debit Card processing and reconcilement.
• Assists with the Regulation E dispute process.
• Review of online block entries.
• Timely and accurate processing of the Wire Transfers and daily balancing.
• Ensures accurate data input into the core deposit system.
• Deposit Operations Specialist will assist with other duties as assigned and serve as backup for other team members.

Requirements include:

• BS/BA degree in Business; Finance or Business Administration preferred
• ACH certified or ACH certification candidate preferred
• 3+ years bank operations experience or bank branch experience
• Detail and deadline oriented
• Ability to work in a team environment under tight deadlines
• Strong MS Office skills including Excel
• Strong data mining skills (e,g. Cognos)
• Ability to interact positively with all levels of management and a variety of vendors
• Experience with Jack Henry core strongly preferred
• Excellent communication skills, both written and oral
• Effective problem-solving skills
• Excellent documentation skills
• Excellent attention to detail is required
• Strong analytical skills
• Strong organizational, time-management, and multi-tasking skills.

Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join the Operations Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. We are an equal opportunity employer. Please note this is an in office position and a professional environment.