Deputy Chief Compliance Officer - Hackensack Meridian Health

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At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Reporting to the Chief Compliance Officer, the Deputy Chief Compliance Officer ("Deputy") has responsibility for managing the effective implementation of specific components of Hackensack Meridian Health ("HMH") Compliance Program ("Program") across the health system. The Deputy leads the three regional compliance officers who are responsible for implementing and monitoring operational components of the network Program.

A day in the life of a Deputy Chief Compliance Officer at Hackensack Meridian Health includes:

• Development, implementation, education, monitoring and continuous improvement of the core operational components of an effective compliance program, including but not limited to:
  • policies, procedures, and standards designed to identify, prevent, and detect illegal, unethical, or improper conduct or ineffective operational procedures that create compliance risk.
  • robust operational auditing and monitoring procedures designed to respond to alleged violations of law or regulation, policies, procedures, and the Code of Conduct
  • robust corrective action development to remediate identified violations.
  • formal education, training and communications regarding compliance program operations matters that are designed for a diverse workforce.
  • risk assessment procedures
  • annual work plan activities
  • metrics or key indicators of operational performance
  • partnerships with organizational leaders to facilitate timely reporting of potential compliance risk.
  • fostering a 'speak up' culture free from retaliation.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal,
  state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
• Identifies and analyzes the design of jobs, work processes, workflows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and HMH.
• Manage cross-functional intradepartmental teams focused on compliance activities (or operational activities impacting compliance), in setting and managing milestones and deliverables to achieve stated outcomes.
• Manage timely completion and quality outcomes associated with interdepartmental performance indicators, work plan activities and other operational responsibilities of the Program.
• Coordinate timely and accurate responses to third-party audits and/or inquiries, including government agencies and contractors.
• Monitor the external environment to ensure timely assessment of regulatory guidance, adherence to specific requirements and the implementation of industry best practice.
• Chair or Co-Chair various compliance or operational committees as necessary
• Perform other duties that may be necessary or in the best interest of the Program and organization
• Develops and monitors annual compliance budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department.
• Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of HMH
• Select, train, motivate, supervise, coach, mentor and develop team members
• Selects, trains, schedules, motivates, supervises, and evaluates team members making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that
  assigned team members receive opportunities to further their knowledge.

Education, Knowledge, Skills and Abilities Required:

• Master's degree (may consider an equivalent combination of experience and certification in lieu of specific education requirements).
• Minimum ten (10) years of experience leading in healthcare compliance, preferably with a multi-faceted healthcare company or academic medical center.
• Experience with compliance and ethics-related education and training, organizational culture and communications, key performance indicators, documentation retention, policies and procedures, risk assessment and other program activities.
• Experience leading teams and supervising staff required.
• Excellent verbal and written communication skills.
• Able to create and deliver clear, concise, and effective information to a diverse workforce through a variety of methods, such as formal training, audit reports, informational webinars, etc.
• Mastery-level proficiency with Google Workspace, software, and applications most commonly used in the healthcare environment.
• Robust organizational skills with an attention to deadlines, details, and accountability.
• Responds well under pressure; accepts delegation while simultaneously serving as a coach/mentor/supporter to subordinates.
• Excellent critical-thinking skills with intuitive ability to appropriately escalate matters based on potential risk to the organization.
• Appreciation for the confidential nature of compliance-related and attorney-client privileged matters; fosters a balanced "need to know" work environment in support of Program objective.

Licenses and Certifications Required:

• Certification in healthcare compliance required and must be maintained as a condition of continued employment. Specifically, currently certified and in good standing with one of the following (or an acceptable equivalent certification):
  
  • Certified in Healthcare Compliance (CHC)
  • Certified Compliance and Ethics Professional (CCEP)
  • Certified Professional Compliance Officer (CPCO)
  • Certified in Healthcare Research Compliance (CHRC)
  • Certified in Healthcare Privacy Compliance (CHPC)

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!