Design Associate and Account Coordinator - dancker

Job Title: Design Associate and Account Coordinator 

Job Summary: We are seeking a proactive and detail-oriented Junior Account Coordinator with a robust design background to join our dynamic Client Development team. The ideal candidate will possess excellent organizational skills, proficiency in Microsoft Office, and a passion for delivering exceptional client service. This client-facing role involves supporting account management tasks, assisting with client communications, and coordinating design-related projects. This role provides a dynamic environment with opportunities for professional development and career growth. 

Key Responsibilities: 

• Client Support: Serve as a primary point of contact for clients, addressing inquiries, providing project updates, and ensuring an elevated level of client satisfaction. 

• Project Coordination: Assist in the planning, execution, and monitoring of projects and deliverables, ensuring they are completed on time and accurately. 

• Design Collaboration: Work closely with the design team to understand client needs, review design concepts, and provide feedback. 

• In-Person Engagements: Attend client meetings and presentations, bringing design samples and materials as needed to facilitate discussions and decisions. 

• Documentation: Maintain accurate and organized records of client interactions, project details, and other information. 

• Reporting: Prepare data and presentations using Microsoft Office tools (Word, Excel, PowerPoint) for internal and client meetings. 

• Administrative Tasks: Manage scheduling, handle correspondence, and perform other administrative duties as required. Utilize our Zoho CRM for opportunity entry and project tracking.  

Qualifications:  

• (Preferred) Education: associate or bachelor's degree in interior design, Marketing, Business Administration, or a related field. Or Associates degree in Design.  

• Experience: 1-2 years of experience in interior design, account management, customer service, or a related role. Experience in a design-related environment is preferred. 

• Skills: 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 

• Strong organizational and multitasking abilities. 

• Excellent written and verbal communication skills. 

• Basic understanding of design principles, codes, and terminology. 

• Attributes: 

• Detail-oriented with a proactive approach to problem-solving. 

• Ability to work independently and as part of a team. 

• Enjoys working in a fast-paced environment. 

• Enthusiastic and motivated with a willingness to learn and grow. 

Preferred Skills: 

• Familiar with design software such as CAD, Revit, CET is a plus. 

• Previous experience in a client-facing role. 

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