Deskside Support Technician - Sunrise Systems Inc
Baltimore, MD 21230
About the Job
Job Title: Deskside Support Technician
Job ID: 24-04465
Contract Duration: 3+ months
Job Location: Baltimore, MD 21230
Position Type: Hourly contract (W2 only)
Job description:
Job ID: 24-04465
Contract Duration: 3+ months
Job Location: Baltimore, MD 21230
Position Type: Hourly contract (W2 only)
Job description:
- Experience in desktop support is required.
- Must have experience installing, diagnosing, and servicing computers, printers, network devices, software, and low-end servers at customer sites or depots.
- MAC OS (Ventura, Monterey or Sonoma) and Windows 10/11 skills.
- Experience with Service Now and Office 365 is required.
- Customer Service experience is very important.
- Ensures client specific Service Level Agreements are met.
- Incident and request tickets are updated accordingly within the ticketing system.
- A/V experience would be a plus.
Contact details:
Liza Marcus | Sunrise Systems
Contact: 732.272.0315
Email: liza.m@sunrisesys.com
URL: www.sunrisesys.com
Source : Sunrise Systems Inc