Deskside Support Technician - ApTask

About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.



Rate Range: $22-$24/Hr



Job Description:

• We need a DSS technician with relevant Windows 10 (Windows 11 is a plus) support experience in a large corporate environment.
• They do not have to have 10 years of experience, but they should have at least five years’ experience in an identical role.

• Auto Pilot, Intune, Service Now, Dell Laptop support, Client laptop support, Client printer support, Microsoft Office 365 support, Microsoft Teams support, Microsoft Outlook support, understand digital video standards (HDMI, DVI, DisplayPort) as they apply to PCs/Laptops/Monitors in the Microsoft Windows environment.

• Experience with shipping logistics (Boxing up equipment, Creating UPS shipping labels, and Tracking UPS shipments)

• Excellent written and verbal communication skills, proven teamwork skills, ability to work both independently and with a team, ability to multitask, understand what an SOP is and other basic IT standards.

• This is an office (work from a corporate office) job. This is not a virtual job. This is not a “work from home” job. Working from home, working virtually are not available for this role.

• Support team delivering Deskside/Mac support.

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
 
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com