Deskside Technician II - Stefanini Group
Houston, TX 77001
About the Job
Job #58364
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
What do you need to succeed?
Desired Characteristics
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- 2+ years corporate computer support with strong emphasis on Microsoft Windows
- Advanced level troubleshooting capability
- Advanced level experience with Microsoft Office/ Office 365 suite
- Advanced level experience with computer imaging software and data migration processes (e.g., SCCM, Intune, Autopilot or equivalent)
- Ability to maintain composure while handle challenging, dynamic, rapid-response user support
- Demonstrate high level of professionalism and strong personal interaction skills
- Ability to work on-call and other after-hours support needs
- Maintain valid driver"s license
- Maintain neat and professional work area and appearance in compliance with site policies
- Ability to pass standard panel drug screening and background check
- High School Diploma or equivalent
- Ability to perform in-depth research and troubleshooting for complex technical issues
- Ability to walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds
- Professional business attire
What you'll get
- Work with brilliant minds, often within a global capacity;
- Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
- Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we're different
- Brazilian and privately owned company;
- Agility, flexibility, and innovation are in our DNA;
- Flat organizational structure which enables faster communication and decision making;
Refcode: 58364_589
Source : Stefanini Group