Desktop/End-user Support - HIKINEX

• Desktop, PC, and End-user support
• Hybrid work schedule
• Contract for 3 months, possible contract to hire after. 
• Pay up to $36/hr

Duties:

• General Working Knowledge and Experience
• Good working knowledge of Windows Active Directory, including Domain membership, Group Security, and GPOs
• Familiar with the Helpdesk support environment
• Good overall troubleshooting skill
• Excellent working knowledge of Microsoft Windows 10 and 11
• General/overall knowledge and understanding of networking technology, TCP/IP, LAN, VLAN, VPN, Firewall, DHCP, and DNS. Familiar with basic networking commands and tools.

Required Skills: 

• Desktop support, end-user support, PC Support, Troubleshooting skills, Good communication.
• Follow up on the issues
  Understanding of networking regarding how everything connects
  Solid experience with PC/desktop support; setup, configuration, and troubleshooting PC hardware and network connectivity.
• Polished and professional - able to also give support to the executives
• O365 and MS Teams and Outlook support and some AD
• Microsoft Windows 10 & 11 - 85% of the company is on 11

Will start by supporting corporations in Irvine but will also help in the field (25%)

Locations are Orange, Anaheim, South County, and possibly IE.