Desktop Engineer at Kforce Inc.
Alexandria, VA 22314
About the Job
- Development and deployment of operating systems, applications and software updates through Intune and MECM
- Development and deployment of configuration profiles and compliance policies through Intune and MECM
- Tier 3 support of workstation, print, and business applications
- Facilitate the gathering in requirements including documentation of business and technical requirements and documentation of a requirements traceability matrix
- Perform research and analysis of various COTS solutions to meet the requirements
- Performs architectural design for the solution including hardware, software, security, database, and data flow definition
- Performs technical design of the solution including documentation of technical and architectural design and updating requirements traceability matrix
- Performs analysis of security risks associated with the solution
- Responsible for synthesizing customer contractual needs and requirements into system test solutions that acknowledge technical, schedule and cost constraints
- Develops and directs preparation and execution of comprehensive test plans, procedures and schedules for completing systems
- Coordinates testing activities
- Performs technical analysis of complete systems and prepares comprehensive system level evaluations
- Conducts software testing, verification and validation
- Ensures that project and process control documentation are compliant with requirements, objectives and/or contract
- Reviews include applicable specifications, materials, tools, techniques, and methodologies
- Performs or directs verification of software requirement allocations, traceability, and testability
- Defines implementation plan and communicates with release management team to indicate readiness to transition to operations
- Communicates release schedules to the client business units
Requirements:
- Minimum of 8 years of systems analyst/engineer
- Advanced knowledge working with Microsoft Intune
- Knowledge working with MECM including: packaging, entitling, monitoring and reporting applications and packages development, testing and entitlement of Task Sequences
- Knowledge developing and using PowerShell scripts or other scripting tools
- Imaging and Deployment of workstations
- Knowledge working with Hyena and/or Active Directory Users and Computers
- Advanced knowledge of Mac and PC workstation hardware components, peripherals and software configuration
- Tier 3 support of IT equipment/business applications (Diagnosis/Remediation, Installation, Configuration, Maintenance, Performance Analysis/Tuning)
- Experience with requirements analysis and developing software requirements
- Experience performing software testing
- Background working in Tier I/II support/systems analysis/quality assurance in an IT environment
- Technical writing and business communications
- Effective written and oral communication skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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