Desktop Support Analyst at CTD Staffing
Augusta, ME
About the Job
Hello!
We have a large client in Augusta, Maine currently seeking an experienced Desktop Support Professional, to work in a hybrid capacity (onsite 1 day every 2 weeks, the rest is remote)for up to 9 months.
**Candidates MUST be local or within driving distance to Augusta, Maine (No more than 2 hours away will be permitted).
This role will pay $29/hour-$33/hour based on experience, and if you would like Medical insurance with full Benefits.
*If interested and you are local or within 2 hours of Augusta, please feel free to send your resume to kip@ctdstaffing.com
Top 3 Skills:
Hardware/Software troubleshooting
customer service
self-motivated/directed
Expanded Job Description
The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support. Vendor technical liaison functions may be required.
• Provide desktop computer support.
• Install application updates.
• Troubleshoot and remediate Operating System update failures.
• Remove unsupported or vulnerable software from end users' computers.
• Ensure that all work is documented for future reference.
• Follow quality standards.
• Understand the installation of software patches and upgrades.
• Understand the use of remote technology and commands.
• Communicate accurate and useful status updates.
• Attend and participate in team meetings.
• Ability to work in a team environment.
• Strong communication skills; both written and spoken.
This posting will close next Tuesday-September 24th
We have a large client in Augusta, Maine currently seeking an experienced Desktop Support Professional, to work in a hybrid capacity (onsite 1 day every 2 weeks, the rest is remote)for up to 9 months.
**Candidates MUST be local or within driving distance to Augusta, Maine (No more than 2 hours away will be permitted).
This role will pay $29/hour-$33/hour based on experience, and if you would like Medical insurance with full Benefits.
*If interested and you are local or within 2 hours of Augusta, please feel free to send your resume to kip@ctdstaffing.com
Top 3 Skills:
Hardware/Software troubleshooting
customer service
self-motivated/directed
Expanded Job Description
The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support. Vendor technical liaison functions may be required.
• Provide desktop computer support.
• Install application updates.
• Troubleshoot and remediate Operating System update failures.
• Remove unsupported or vulnerable software from end users' computers.
• Ensure that all work is documented for future reference.
• Follow quality standards.
• Understand the installation of software patches and upgrades.
• Understand the use of remote technology and commands.
• Communicate accurate and useful status updates.
• Attend and participate in team meetings.
• Ability to work in a team environment.
• Strong communication skills; both written and spoken.
This posting will close next Tuesday-September 24th
Salary
29 - 33 /hour
