Desktop Support Analyst at TEKsystems

Description:

Our client is looking for a talented individual to add to their Desktop Support Team to provide 1st shift support for their enterprise environment locations in West MI. The ideal candidate will bring 2+ years of strong hands on technical end user support to the table. Someone with a great personality and has high motivation to grow in an IT career is desired for this unique opportunity. The candidates technical skills required to succeed will be providing technical support and hardware installation in an enterprise level environment. This resource will also be responsible for supporting project work like deployments of new end user technology.

Top Skills

1) 2+ years experience providing in person technical hardware and application support to end users in an enterprise environment.

2) 2+ experience with technical troubleshooting within a Microsoft environment (Microsoft, Outlook, custom applications etc.)

3) 2+ years experience with installation and troubleshooting of PC/laptop hardware as well as peripherals such as printers and RF ID technology.

Additional Skills & Qualifications:

This role requires someone that can be self directed and manage their time as they are the sole technical support at times.

Experience Level:

Intermediate Level

Benefits:

• Medical, dental & vision 
• Critical Illness, Accident, and Hospital 
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
• Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
• Short and long-term disability 
• Health Spending Account (HSA) 
• Transportation benefits 
• Employee Assistance Program 
• Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.