Desktop Support - TEKsystems

Description

Our client is is looking for a desktop support resource for a large scale distribution center for a 12 month contract with the possibility of long term extension or conversion. This candidate will be working alongside the a team of two technicians and the site manager.

The initial responsibilities would be to come on and immediately help with end user technology support.

This candidate will be providing basic desktop support. This consists of: PC support (100% Windows environment), Lexmark and Xerox Printer hardware and connectivity support, break-fix, and outlook support (email related issues). The tech can expect to handle 10-15 tickets/day on ServiceNow (experience with this system not required). The Hardware is Windows CE Intel Computers for the handhelds and truck computer devices. Techs will be trained on this. There could also be some android support.

Enterprise Req Skills

Infrastructure,Support,Desktop

Job Title

IT Infrastructure support

Top Skills Details

1. Hardware support. They would need to be supporting PC’s, Printers and peripherals such as handheld devices (Label printers, Handheld Scanners, Tablets, Motorola Handheld devices (trucks) etc.)

2. Windows Environment. They are 100% migrated to Windows 10/11 and need to have experience supporting Windows enterprise environments.

3. Candidate needs to have baseline knowledge around networking technologies.

 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following: 

§ Medical, dental & vision 

§ Critical Illness, Accident, and Hospital 

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents) 

§ Short and long-term disability 

§ Health Spending Account (HSA) 

§ Transportation benefits 

§ Employee Assistance Program 

§ Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.