Desktop Support Engineer - Syntricate Technologies Inc
Arden Hills, MN
About the Job
Required Skills:
- MCSA certification
- Knowledge of any scripting language like powershell python etc.
- Knowledge of configuration management tool like Splunk Quest RMAD terraform etc.
- Knowledge of incident management problem management Change management on BMC remedy
- Support for 24/7/365 which basically monitors Windows and AD Infrastructure Alerts and take remedial actions within process defined in environment.
- Provision / Decommission Windows OS on Virtual machine or Physical standalone servers.
- DC Promotion/Demotion
- ADDS Migration
- Patching & Upgrades
- Incident Management: Respond & resolve tickets before SLA gets breached.
- Infrastructure Downtime/Non-Downtime
- Maintenance contact email Update on call details.
- Setup Blackouts and then take shutdown reboot of servers as & if required during maintenance work
Source : Syntricate Technologies Inc
