Desktop Support Engineer - Syntricate Technologies Inc
Charlotte, NC
About the Job
Job Description:
Key Responsibilities and Duties
- IT user Support Specialist provides day-to-day technical support for hardware and software related systems. Under limited supervision,
- this job responds to problems through discussion with users, which includes troubleshooting, fault rectification and problem escalation.
Key Responsibilities and Duties
- Provide a high level of customer service while working in a dynamic complex environment under limited supervision and direction.
- Provide second level end-user PC support for staffed locations and remote offices.
- provide high level on-site call center support
- Perform configuration/installation and troubleshooting of PC hardware including laptops, VDI, desktops, tablets/iPads, printers, messaging and mobile devices, and MIFI Install, configure,
- and troubleshoot Windows operating systems, MacOS,
Source : Syntricate Technologies Inc
